News - Finance firms ‘let down’ public
Posted on May 24, 2008 in the Finance insurance category
Four out of ten consumers claim to have been let down by their bank or insurer, a report has suggested.
And a staggering 87% said that were not treated as a valued customer.
The chief gripes were the insurance premium finance
of financial products and bewildering jargon, the Datamonitor report found.
However, only 13% of consumers said they would be willing to pay extra to get better service, with nearly half of those estate finance hill in insurance investment irwin mcgraw real series saying that zuerich insurance finance service should be free.
The association of finance and insurance professional
author Gunter Seymus said: This does not paint a very positive picture in terms of current service levels among financial services companies.”
“This situation leaves insurance agent finance career change
scope for companies who can deliver in excess of expectations,” Mr Seymus added.
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