It’s Not About Being Right, It’s About Shared Understanding
Agency Intelligence - Nov 29, 2018
In today's episode of Agent's Influence, host Jason Cass interviews Tariq Valente, Head of Business Development at Surfly. Tariq helps businesses connect more profoundly with their clients. Expectations and a shared understanding are two components of a successful customer experience. Jason and Tariq talk about the evolution of customer experience and how insurance is evolving.
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