How to Avoid the Biggest Training Mistakes

Share!

Agency Nation - Mar 04, 2019

Starts with a practical introduction to insurance instead of the traditional coverage barrage we all endured. The reality of the industry is much more process-oriented and focused on simplistic coverage tasks upon entry. Combine that with a delayed licensing approach and its to see why the acclimation process is so challenging. It's those abundant knowledge assumptions that make it hard to simplify insurance and deliver a better experience. That's what I talk to Justin Goodman, of Total CSR, about how he's finally figured out a better way for everyone. Connect with Justin: Total CSR LinkedIn

Podcast Page

Next in the series

Will Your Agency Regret All the Opportunities You Missed?

Posted: Mar 01, 2019

That depends on if you ever get serious the importance of being able to always answer the phone anyt...

How to Focus Your Website on its Most Important Job

Posted: Feb 28, 2019

Starts by making sure the main goal is to drive new business by attracting people unfamiliar with yo...

Creating The 2021 Insurance Customer Experience

Posted: Feb 27, 2019

Robby Burton doesn’t take no for an answer. The current insurance technology couldn’t bend in the wa...