Why Human Beings Need to Start Answering the Phone

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Agency Nation - Jun 15, 2016

In this episode of Agency Nation Radio we discuss the tough work of insurance industry trailblazing and why phone trees suck. Something as archaic as a phone tree has been a staple of the insurance agency for decades. But today’s customers don’t have the patience for voicemail. In a digital age of immediate response and gratification, all your phone tree tells them is that you’re too busy to help them.

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