P&C Insurers Impress Shoppers with Digital Channels, But Servicing Existing Customers Lags

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Carrier Management - May 24, 2023

P&C Insurers Impress Shoppers with Digital Channels, But Servicing Existing Customers Lags Though insurers do a good job attracting new customers shopping for policies via their digital channels, they fall short when it comes to servicing existing customers, a new industry report shows. ......

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