Episode 1: Referral programs
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Customers for Life From Safeco - Oct 02, 2017
At our Customers for Life workshops, we talk a lot about referrals. After all, Safeco's research shows they're the number one growth tool for independent agencies. The type of referral program we help agents build can result in three to five times the number of referrals than agencies with no formal program. What works best and how do the people who get the most referrals stay consistent? These are just some of the questions we answer in Episode 1 of our new Customers for Life podcast. Listen in as I chat with Molly Smith, a former agency owner and now a member of the Customer's for Life team.
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