Auto Insurance Claims Satisfaction at a Record High During Pandemic

Share!

Insurance Information Institute - Oct 22, 2020

Auto insurers used the decline in auto damage claims during the COVID-19 pandemic as an opportunity to refine their claims processes, and customers have noticed. According to the J.D. Power 2020 U.S. Auto Claims Satisfaction Study, the customer services improvements have led to  record-high ...

Read Full Article

Recommended Articles

Triple-I: Severe Convective Storms Generate More Than $50B in Insured Losses for Third Consecutive Year

Posted: Apr 12, 2026

FOR IMMEDIATE RELEASE [email protected]   MALVERN, Pa., April 14, 2026 – The Insurance Information Insti...

Triple-I: Colorado State’s 2026 Atlantic Hurricane Forecast Calls for ‘Somewhat Below Average’ Season

Posted: Apr 08, 2026

FOR IMMEDIATE RELEASE [email protected]   MALVERN, Pa., April 9, 2025 – A somewhat below average hurrica...

Triple-I Launches Legal System Abuse Awareness Campaigns in Oklahoma and Wisconsin

Posted: Apr 05, 2026

For Immediate Release Contact: [email protected]   MALVERN, Pa., April 7, 2026 – The Insurance Informati...