Digital Is the Assistant We Always Wanted by Troy Korsgaden

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Insurance Thought Leadership - Jul 25, 2021

From the 1980s through the early 2000s, many advisers and brokers dreamed of having more help with critical yet time-consuming tasks like proof of insurance and minor claims processing. We mused, “If only I had help with those tasks, I could spend more time focusing on high-touch customer service a...

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