FNO: InsureTech

Ep 20 - Alyssa Hunt, SVP Technical Operations, QBE North America
Ep 20 - Alyssa Hunt, SVP Technical Operations, QBE North America

“You have to have a culture that’s on board with change. People have to be excited about it, not scared of it.” - Alyssa Hunt (click to tweet) There will always be loss. Natural disasters, human error, or even just the everyday motions of life—one th...

Posted: Apr 19, 2019

Ep 19 - PLRB Executive Panel: “Claims 2024”
Ep 19 - PLRB Executive Panel: “Claims 2024”

“What’s really driving the change at our company is virtualization.” - John Hall (click to tweet) Technology, technology, technology. It seems that everywhere you turn—someone in the insurance industry is talking about the power of technology. But at...

Posted: Apr 17, 2019

Ep 18 - Jennifer Whiteaker-Hevelone, COO, Eberl Claims Service Inc.
Ep 18 - Jennifer Whiteaker-Hevelone, COO, Eberl Claims Service Inc.

“It’s important we leverage technology to enable human-to-human contact.” - Jennifer Hevelone (click to tweet) Technological innovation is occurring at an unprecedented rate. Across every industry, you see the systems of yesterday being replaced wit...

Posted: Apr 12, 2019

Ep 17 - Tim Bruffey, Vice President Innovation, Accurence
Ep 17 - Tim Bruffey, Vice President Innovation, Accurence

“A lot of things are evolution. Not revolution.” - Tim Bruffey (click to tweet) People used to think of adjusting as an art. That there was a touch to inspecting damage, writing scope notes, and sending it off to the insurance company. But about five...

Posted: Apr 05, 2019

Ep 16 - Dr. Philip Klotzbach, Meteorologist, Colorado State University
Ep 16 - Dr. Philip Klotzbach, Meteorologist, Colorado State University

“In 2019, the chance for a weak to moderate El Niño is definitely on the table.” - Dr. Philip Klotzbach (click to tweet) Sandy, Katrina, Dennis—these are the names of catastrophic storms that devastated millions of people and left billions of dollars...

Posted: Apr 01, 2019

PLRB 2019 Conference Preview
PLRB 2019 Conference Preview

On today’s episode of FNO: InsureTech—we are discussing the upcoming PLRB conference. Seated are Matt D. Fatheree, Rob Beller, Lee Boyd, and Janine Davis. Tune in to this episode to get the inside scoop for the upcoming event! PLRB, Claims Conference...

Posted: Mar 27, 2019

BONUS: PLRB 2019 Conference Preview
BONUS: PLRB 2019 Conference Preview

Posted: Mar 27, 2019

Ep 15 - Gabriel Halimi, CEO/Co-Founder, Flo Technologies
Ep 15 - Gabriel Halimi, CEO/Co-Founder, Flo Technologies

“It’s more likely that a homeowner will have to file a claim for water damage than fire and theft combined.” - Gabriel Halimi (click to tweet) A whole economy exists after the claim has been made. From adjusters to call centers, carriers to providers...

Posted: Mar 22, 2019

Ep 14 - Ali Safavi, Global Head of Insuretech, Plug and Play
Ep 14 - Ali Safavi, Global Head of Insuretech, Plug and Play

“The industry is realizing that it’s not just about using technology. It’s that technology is changing the fundamentals of risk.” - Ali Safavi (click to tweet) Technology is inescapable. With Alexa ordering our toilet paper, Nest changing our home’s...

Posted: Mar 15, 2019

Ep 13 - David Williams, VP Claims, Texas Windstorm Insurance Association
Ep 13 - David Williams, VP Claims, Texas Windstorm Insurance Association

“Better beats perfect.” - David Williams (click to tweet) Disasters happen. And when that time of crisis hits, all touchpoints of the insurance chain of command are notified. But is this communication seamless? Or, are some notches in the workflow bo...

Posted: Mar 08, 2019