Agency Nation

5 Reasons UX Should Be Your Agency’s Top Priority in 2022

Here are 5 reasons insurance professionals should keep UX at the front of their minds in 2022. The post 5 Reasons UX Should Be Your...

Posted: Dec 28, 2021

Redefining Hybrid Office Space to Boost Employee Productivity for Insurance Agencies

To succeed in the hybrid future of work, insurance agents need to reshape office space effectively The post

Posted: Dec 26, 2021

SEO Tips, Part 2: Optimize Your Site

The more your site is optimized for crawling, the more likely it will trigger relevant keyword searches and increase inbound traffic. The post SEO Tips, P...

Posted: Dec 22, 2021

Engaging and Retaining Employees During the ‘Big Quit’

Often it is easier to accommodate a current employee's temporary needs than recruit, hire and train a new employee, which is even more difficult in today's labor market. The post

Posted: Dec 20, 2021

AN Radio – Making the Most of Agency Ownership Transition

On this episode of Agency Nation Radio hosted by Harrison Brooks of Reagan Consulting, Doug Smart and Kyle Becker of Smart Agency share stories of growth, successes and challenges, and how they made the most of the profitable, agency ownership tra...

Posted: Dec 16, 2021

10 Ways To Sharpen Your Client Service Skills

If you’re ready to take your client service skills to the next level, you don’t have to reinvent the wheel. This guide outlines 10 ways to sharpen your client service skills. The post

Posted: Dec 14, 2021

How our Community is Finding and Keeping Great People in The Great Resignation

Recent surveys show that as many as one in every two workers are considering a job change, sparking conversations about the challenges and opportunities "The Great Resignation" presents for insurance. The post

Posted: Dec 12, 2021

AN Radio – Risk Based Pricing

Risk-based pricing. It’s a method used by insurers to set policy prices. But what rating variables are used and is risk-based pricing really the best tool to predict future losses? The post

Posted: Dec 09, 2021

AN Radio – Risk-Based Pricing

Risk-based pricing. It’s a method used by insurers to set policy prices. But what rating variables are used and is risk-based pricing really the best tool to predict future losses? The post

Posted: Dec 09, 2021

Strong Brands Are Sports Cars

I can tell you about how branding drives growth. But that won’t sound as interesting as if I were to use it in a sentence about a sports car. The post Strong B...

Posted: Dec 07, 2021

Virtual Brainstorming for an Innovation Advantage for Hybrid and Remote Insurance Agent Teams in the...

To take advantage of the hybrid and fully-remote future of work, insurance agents need to learn how to innovate effectively in hybrid and remote settings The post

Posted: Dec 05, 2021

AN Radio – Agency Perpetuation

Sarah discusses her journey of perpetuating her parent's insurance agency, and how the pandemic altered their timeline. The post AN Radio – Agency Perpetu...

Posted: Dec 02, 2021

Digital Leadership & the Greatest Gift You Can Give Someone

What if we listened first and sold second? What if we realized that in life, things happen for us, not to us? Leadership in this digital era is all about empathy. The post

Posted: Nov 25, 2021

Why Less is More When it Comes to Client Listening

Do you give your clients a safe space to share their views? If you do, who does most of the talking? How do you listen? The post Why Less...

Posted: Nov 22, 2021

Why Less is More When It Comes to Client Listening

Do you give your clients a safe space to share their views? If you do, who does most of the talking? How do you listen? The post Why Less...

Posted: Nov 22, 2021

AN Radio – D&I Insurance?

Do you recall the early days of the insurance industry’s response with EPLI, D&O, and other emerging risks and coverages? Well, we are witnessing a vast new risk area with diversity and inclusion insurance. The post

Posted: Nov 18, 2021

4 Ways to Better Serve Clients in a Post-Pandemic World

Consumers expect their experiences to be driven by technology. The insurance industry needs to adopt digital initiatives to meet this demand. The post

Posted: Nov 14, 2021

Big Data Strikes Again (and Again)

Smart marketing requires doing your homework. Here are illustrative examples. The post Big Data Strikes Again (and Again) appeared first on

Posted: Nov 09, 2021

Stories That Compel, Not Stories That Sell

All insurance brokers need to do a better job of storytelling. It is, after all, the oldest form of human communication. The post Stories That Comp...

Posted: Nov 07, 2021

AN Radio – Using Data to Direct Better Business Decisions

The decision to invest in technology can be a difficult process. The potential uses for the data generated has endless possibilities. The post

Posted: Nov 04, 2021

Why Do Smart Insurance Professionals Deny Serious Risks in a Post-Pandemic World (and What to Do Abo...

Even smart insurance professionals ignore serious risks in a post-pandemic world: learn about how to avoid such risk denialism and how to address it in others The post

Posted: Nov 02, 2021

6 Hiring Tips from Independent Insurance Agency Leaders

The future of work has arrived, and how we recruit and retain talent needs to fundamentally change to keep pace. Six agency leaders offer advice on hiring in this new era of work. The post

Posted: Oct 31, 2021

Don’t Let Digital Leads Slip Through the Cracks: How to Turn Opportunities into Wins

The digital shopper is in control. With so many insurance options at their fingertips, today’s customers are able to set the rules for how they want to be served. The post

Posted: Oct 28, 2021

Readers are Leaders

Growing up I was never an avid reader. When there was homework that involved a lot of reading, I always procrastinated. The post Readers are Leaders appeared first...

Posted: Oct 26, 2021

Readers Are Leaders

Growing up I was never an avid reader. When there was homework that involved a lot of reading, I always procrastinated. The post Readers Are Leaders appeared first...

Posted: Oct 26, 2021