Claims Journal

Zoom Sued for Fraud Over Privacy, Security Flaws

Zoom Video Communications Inc. was accused by a shareholder of hiding flaws in its video-conferencing app, part of a growing backlash against security loopholes that were laid bare after an explosion in worldwide usage. In a complaint filed Tuesday i...

Posted: Apr 08, 2020

Monthly Loss of $431 Billion Spurs Insurance Claims Across U.S.

Barbara Snowden dreamed of opening a wig shop to help women who’d lost their hair during chemotherapy feel better as they battled cancer. In November, she beamed at the grand opening of Hair Goals Club in the Houston suburb of …

Posted: Apr 08, 2020

Claims Pros Adjusting to Lower Volumes, Pandemic Complications

The coronavirus pandemic has not shut down the day-to-day business of adjusting claims, but the workload is lighter and claims managers are coping with evolving government regulations and guidelines. Crawford & Co. says its had added a new step to …

Posted: Apr 08, 2020

As Thousands Join, Few Rules for California Health Corps

SACRAMENTO, Calif. — As tens of thousands of retired health care workers and medical and nursing students sign up for the newly established California Health Corps, almost nothing is known about how it will operate, how much it will cost …

Posted: Apr 07, 2020

Viewpoint: Lessons Learned From the 1918 Influenza Pandemic

LONDON — Lockdowns have brought most of the world’s advanced economies to a near standstill as policymakers fight the coronavirus pandemic by banning all but essential movement outside the home. Tens of millions of employees across retail, entertainm...

Posted: Apr 07, 2020

PG&E Victims Lawyers’ Squabble Could Slow Bankruptcy Exit

PG&E Corp.’s glide toward approval of its bankruptcy plan has hit new turbulence, with lawyers for fire victims clashing over whether to push for a better settlement because the risk of being compensated with stock has ballooned. Attorneys for the …

Posted: Apr 07, 2020

Already Braced for Covid-19, Towns Watch the Rising Mississippi With Fear

From her home window, Belinda Constant, mayor of Gretna, Louisiana, watches the mighty Mississippi flow by. Beyond it are the sparkling lights of New Orleans. She views both warily these days. New Orleans is a hot spot for Covid-19, and …

Posted: Apr 07, 2020

United Air Is Sued by Passenger for Refusing to Refund Fare

United Airlines Holdings Inc. was sued by a passenger for refusing to issue refunds for canceled flights, three days after U.S. regulators ordered airlines to reimburse customers. The passenger, Jacob Rudolph, filed the suit in federal court in Chica...

Posted: Apr 07, 2020

Viewpoint: Anticipated Coronavirus Claims Scenarios Across Major Coverage Lines

As the COVID-19 pandemic has progressed over the past several months, participants in the insurance industry have recognized the likelihood of a resulting increase in claims volume. Much of the early focus has been on the ramifications to insurers th...

Posted: Apr 07, 2020

Allianz: Facilities Shut Down During Virus Shutdown Pose New Risks

Many companies are having to shutdown their premises temporarily at short notice due to the Covid 19 pandemic. According to the risk consultants of Allianz Global Corporate & Specialty (AGCS), improper action or negligence when decommissioning buildi...

Posted: Apr 07, 2020

States Lack Key Data on Virus Cases Among Medical Workers

SEATTLE –Experts and health officials who are trying to plan a response to the coronavirus outbreak are missing a critical piece of information – the number of health care workers who have tested positive for the disease. Washington state faced …

Posted: Apr 07, 2020

OSHA Cites Companies in Deadly New Orleans Hotel Collapse

A federal agency has issued citations against a dozen companies in connection with last fall’s deadly partial collapse of a hotel under construction in New Orleans. They include an engineering firm charged with a “willful” violation involving the des...

Posted: Apr 06, 2020

Doctors on Coronavirus Frontline Seek Protection from Malpractice Suits

U.S. medical professionals on the front line of the coronavirus pandemic are lobbying policymakers for protection from potential malpractice lawsuits as hospitals triage care and physicians take on roles outside their specialties. State chapters of t...

Posted: Apr 06, 2020

Insurers Warn on Forced Payouts for Uncovered Coronavirus Losses

LONDON — World insurers told governments on Monday that making them pay out on losses suffered due to the coronavirus that were not covered by policies risked destabilizing the insurance industry. With the global economy hammered by measures to halt...

Posted: Apr 06, 2020

PG&E Plan Has Broad Support From Fire Victims, Lawyers Say

Lawyers for more than half the wildfire victims who negotiated a $13.5 billion settlement with PG&E Corp. say their clients plan to vote overwhelmingly in favor of the bankrupt utility’s reorganization plan. The attorneys represent about 40,300 of th...

Posted: Apr 06, 2020

Auto Insurers Return Money to Customers During ‘Unprecedented’ Driving Slump

Auto insurers Allstate Corp. and American Family Insurance are returning some money to customers as widespread shutdowns across the U.S. from the coronavirus cut down on driving. Allstate expects to give back more than $600 million, with personal aut...

Posted: Apr 06, 2020

Bayer Effort to Settle Roundup Cancer Cases Slowed By COVID-19

Bayer AG is blaming the spread of the coronavirus for slowing negotiations aimed at resolving lawsuits that claim its controversial Roundup weedkiller causes cancer and is asking consumers to settle for less, according to people familiar with the tal...

Posted: Apr 06, 2020

Pandemic Data-Sharing Puts New Pressure on Privacy Protections

Data sharing by technology companies is helping government officials fight the dizzying spread of the coronavirus by monitoring compliance with social distancing and stay-at-home orders. It’s also putting privacy experts on edge. Companies including...

Posted: Apr 06, 2020

Appellate Court Revives Lawsuit Against National Claims Negotiators

A decision by a Texas appellate court last week breathed new life into litigation against a public adjuster that is accused of conspiring with a roofing contractor and attorneys to scam homeowners by charging exorbitant and unnecessary fees. The 5th...

Posted: Apr 06, 2020

China Wildfire Provokes Public Anger as 19 Emergency Workers Die

Eighteen firefighters and a forest guide died this week battling a wildfire in southwest China that has spread over more than 1,000 hectares (2,471 acres), prompting criticism on social media that the government isn’t doing enough to protect the live...

Posted: Apr 03, 2020

The Natural Gas Glut Moves Offshore

Liquefied natural gas traders are following the latest trend in the oil market by storing huge amounts of the commodity on tankers, hoping prices will rise before the ship docks. But while crude can sit for months or even years …

Posted: Apr 03, 2020

Double Strike: Tornado, Virus Push Tennesseans to the Limit

NASHVILLE, Tenn. — When Jose Cojom’s house collapsed around his family in a tornado that struck after midnight, he knew his life was going to get much harder. But that was just the beginning. A few weeks later, the restaurant …

Posted: Apr 03, 2020

West Virginia Governor’s Coal Companies to Pay $5 Million In Fines

CHARLESTON, W.Va. — Billionaire West Virginia Gov. Jim Justice’s coal companies have agreed to pay more than $5 million for thousands of mine safety violations, federal prosecutors said Wednesday. The civil case brought by prosecutors in Virginia las...

Posted: Apr 03, 2020

Viewpoint: AIR Worldwide’s Perspective on Flattening the COVID-19 Curve

By now, you’ve heard the phrase “flatten the curve” numerous times to describe slowing the growth of the COVID-19 outbreak. Flattening the curve is critical to avoid overwhelming our healthcare infrastructure (you’ve almost certainly seen stories abo...

Posted: Apr 03, 2020

Zoom Grapples With Security Flaws That Sour Users on App

During the coronavirus pandemic, it seems as if everyone is connecting with Zoom’s videoconferencing app — including, on occasion, unwanted visitors. Online trolls have been sneaking into web meetings and disrupting them with profanities and pornogra...

Posted: Apr 03, 2020