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From Analog to Autonomous: Building a Claims-Centric AI Strategy for Insurance Leaders

AI is no longer on the horizon; it's reshaping insurance operations in real-time. Consider the macro pressures: a shrinking adjuster workforce, rising claim volumes, complex policies, and increasing customer expectations for speed and transparency.

Posted: Apr 21, 2025

FIS to acquire Global Payments’ Issuer Solutions for $12 billion

To fund the acquisition, FIS will sell its remaining 45% stake in Worldpay to Global Payments for $6.6 billion.

Posted: Apr 21, 2025

Niche success: A closer look at top MGA go-to-market models

Explore the strategies MGAs use to drive optimal market penetration and growth.

Posted: Apr 21, 2025

Ando Insurance renews SSP partnership for Digital Upgrade

Ando will upgrade to the latest version of SSP’s PURE Insurance System.

Posted: Apr 21, 2025

Manulife appoints new chief actuary

Fadous will report to incoming President and CEO Phil Witherington and join the insurer’s Executive Leadership Team.

Posted: Apr 21, 2025

Distinguished Programs launches new BOP product for restaurants

The addition of the BOP further strengthens Distinguished’s comprehensive suite of restaurant-focused insurance products.

Posted: Apr 21, 2025

Jen Kyung to lead Nationwide’s P&C Business Performance Office

The newly formed P&C Business Performance Office will collaborate with Nationwide’s P&C businesses.

Posted: Apr 21, 2025

Progressive underwrites new pet insurance product

The platform allows dealerships to manage shuttle transportation, parts delivery, customer communication, payments, and scheduling in one place.

Posted: Apr 20, 2025

Two insurers back Crux

Crux is a capital markets platform focused on clean energy.

Posted: Apr 18, 2025

Marsh McLennan eyes smarter scale

McGriff, acquired in late 2024, performed well and is being integrated into Marsh McLennan Agency.

Posted: Apr 18, 2025

Mento raises ¥1.6B to launch AI-powered platform for middle managers

Mitsui Sumitomo Insurance Capital joined the round.

Posted: Apr 18, 2025

Agentic AI: Driving the ‘Next Best Action’ (NBA) in Insurance and Financial Services

In a world of increased risk, rising expectations, and chronic workforce gaps, the organizations that thrive are those that move with clarity and precision. Agentic AI: trained to surface the Next Best Action (NBA) across complex workflows.

Posted: Apr 18, 2025

Hertz partners with UVeye

Hertz will utilize UVeye for AI inspections.

Posted: Apr 17, 2025

Qover launches insurance platform for BMW and MINI in Ireland

The partnership is supported by Wakam, a B2B2C insurer.

Posted: Apr 17, 2025

Ignyte Insurance officially launches

Ignyte launches following the recent sale of NSM Insurance Group's US commercial business to New Mountain Capital.

Posted: Apr 17, 2025

Matmut expands legal AI capabilities

The insurer is deploying Predictice’s conversational AI tool, Assistant, to 200 employees within its legal protection subsidiary.

Posted: Apr 17, 2025

Plymouth Rock taps Kevin Zygmunt for COO role

Zygmunt joins from EverQuote.

Posted: Apr 17, 2025

Amwins introduces exclusive Excess Casualty capabilities

The new coverage is written on A+ paper.

Posted: Apr 17, 2025

Pliant acquires hi.health

The acquisition gives Pliant a way into health insurance.

Posted: Apr 17, 2025

WTW introduces Radar Vision for insurers

Radar is WTW’s end-to-end analytics and model deployment tool.

Posted: Apr 16, 2025

Stillwater Insurance Group downgraded by AM Best

SageSure and Auros raised $150 million from investors to better protect against future storms and support their growth in high-risk areas.

Posted: Apr 16, 2025

PolicyMe announces $30 million CAD in funding

PolicyMe was launched in 2018.

Posted: Apr 16, 2025

Progressive announces new Cargo Plus coverage

Motor Truck Cargo coverage offers protection in the event a trucker is legally liable for damage to covered property while in the trucker's exclusive physical custody.

Posted: Apr 16, 2025

RYZE Claim Solutions acquires Acorn Claims

Acorn Claims is a Missouri-based firm offering nationwide daily and catastrophe claims services.

Posted: Apr 16, 2025

Lessons Learned from Oklahoma State University’s Failed Governance

At the heart of the OSU case was a failure to establish and enforce a comprehensive governance and accountability program, including a clear Delegation of Authority (DOA) framework.

Posted: Apr 16, 2025