Digital Insurance

Coronavirus impacting life insurance customer experience: Survey

Life insurers tend to have bigger teams for CX than P&C, Novarica also found.

Posted: Aug 25, 2020

Insurers implored to 'open the door' to Black founders

Bias in underwriting also tackled in discussion at Insurtech NY.

Posted: Aug 25, 2020

Assurant buys Fixt, AF Group expands insurtech partners: Roundup

Also: WeGoLook founders find a new home, Sapiens incorporates AI.

Posted: Aug 24, 2020

4 components to a modern insurance data strategy

The leap from thinking within a complex, ad hoc, ungoverned world to one of order and trust is hard for many carriers.

Posted: Aug 21, 2020

How COVID-19 cratered financial services customer acquisition, profitability

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones.

Posted: Aug 20, 2020

The evolving world of fraud detection in underwriting

The complicated system of data collection, and identification of risk exposure is predicated on having accurate information about the subject (who) and the object (what).

Posted: Aug 19, 2020

Three ways a data consortium helps insurers fill the data gap

Ppooling the same type of transactional data from multiple insurers can help paint a much clearer picture.

Posted: Aug 18, 2020

Insurers looking to take the friction out of UBI

Progressive and others see opportunities to increase adoption as technology base grows.

Posted: Aug 18, 2020

New Haven Life product, Policygenius takes on wills, insurtech rebrand: Roundup

Also: The Philadelphia Contributionship leveraging Cape Analytics, Jewelers Mutual's new digital platform.

Posted: Aug 17, 2020

Progressive teams with PetsBest for new pet insurance benefit

As the human and pet bond strengthens, employees are looking for benefits that help them care for their furry companions.

Posted: Aug 14, 2020

Driver assistance helping keep accidents down despite bad habits

While technology brings its share of distractions, it also enables tools that can be used to help reduce distracted driving and facilitate good driving rewards through telematics and UBI, says Lexis-Nexis

Posted: Aug 14, 2020

Underwriting transformation coming to Legal and General: Q&A

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

Posted: Aug 13, 2020

Underwriting transformation coming to Legal & General America: Q&A

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

Posted: Aug 13, 2020

Nationwide digital lead talks insurtech partnerships, COVID and beyond

The insurer's plans are rooted in understanding the customer journey, says Chetan Kandhari, SVP and chief innovation and digital officer for Nationwide.

Posted: Aug 12, 2020

Root thinks UBI can wean auto insurers off credit scores

Insurtech says it hopes to get credit scores out of the underwriting process by 2025.

Posted: Aug 11, 2020

After coronavirus, UBI gaining steam among consumers

Consumers are becoming more focused on how much value they're getting from their insurance policy, says survey from Cambridge Mobile Telematics.

Posted: Aug 10, 2020

The Hartford picks Carpe Data, Coverwallet launches startup coverage: Roundup

Also: Clyde kicks off with Asurion, One Inc makes acquisition

Posted: Aug 10, 2020

Women in Insurance Leadership and WIL NEXT nominations are now open

Digital Insurance remains committed to spotlighting women leaders across the industry.

Posted: Aug 07, 2020

Geospatial data reveals where unexpected storm risks lie

By identifying "claims clusters," insurers can identify the hotspots where loss actually occurred and understanding the types of claims associated with a specific weather event.

Posted: Aug 06, 2020

Nationwide partners with insurtech for video telematics

Samsara provides inward- and outward-facing dash cams that provide truck drivers with in-cab feedback on their driving.

Posted: Aug 06, 2020

Amerisure CTO on staying Agile in a pandemic world

Collaboration and digital transformation has had to adapt in the new world, says Amjed Al-Zoubi.

Posted: Aug 05, 2020

Insurtech Buckle announces new funding, possibly looking toward acquisition

Atlas Financial reported that it had filed a Letter of Intent for the insurtech to acquire two of its units.

Posted: Aug 04, 2020

Q&A: Inside Farmers’ digital-powered Eastern expansion

A focus on online acquisition for early entries into new markets will support agents down the road, says personal lines president Keith Daly.

Posted: Aug 03, 2020

Big week for insurtech funding: Roundup

Investment in a range of insurtechs, and a new collaboration for hurricane season from Aon.

Posted: Jul 30, 2020

Insurance broker Acrisure buys AI business

The broker gains a practice to help build technology for its business lines, which include commercial property-casualty, personal insurance and employee benefits.

Posted: Jul 30, 2020