Digital Insurance

The Dig In Podcast 001: Don Civgin of Allstate on giving back in coronavirus era

Learn how data informed Allstate's decision to rebate auto insurance customers as COVID-19 kept cars off the road.

Posted: Apr 13, 2020

Insurtechs Kin, Cape Analytics partner up

Home insurance carrier will leverage Cape's geospatial data.

Posted: Apr 09, 2020

Battles continue over businesses' coronavirus claims

A dozen business owners -- including celebrity chefs, Native American casino operators, restaurant chains, a scuba-diving shop and a movie theater operator -- have sued insurers for refusing to honor policies.

Posted: Apr 08, 2020

Insurance scenario planning for the day after coronavirus

Insurers who cling to the business structures and systems of The Before Times may not be able to adapt.

Posted: Apr 07, 2020

Allstate, American Family Insurance prepare refund for coronavirus driving slump

Allstate expects to give back more than $600 million, while, American Family Insurance said it plans to return about $200 million.

Posted: Apr 06, 2020

CARES Act could lead to unexpected situation for mortgage insurers

The coronavirus relief legislation could result in private mortgage insurers having to hold more capital, a B. Riley FBR analyst report said.

Posted: Apr 06, 2020

DI Livestream_karlyn.mp4

Posted: Apr 03, 2020

Coronavirus conversation: Early impacts on business insurance and auto insurance

DI editor Nathan Golia and Celent's Karlyn Carnahan discuss her report, Covid-19: Three scenarios for insurers

Posted: Apr 03, 2020

Coronavirus: How bad a trainwreck for insurers? A Digital Insurance Live Chat

Join editor in chief Nathan Golia and Celent head of P&C Karlyn Carnahan for a discussion of the potential futures insurers could face after this crisis subsides.

Posted: Apr 02, 2020

Coronavirus programming notes from Digital Insurance

The impact on our sector is uncertain in every way but its depth.

Posted: Apr 02, 2020

Insurers must look forward, not backward, in post-coronavirus world

Insurance product creation historically has been based on historical data – the rear-view mirror view. However, there is a fundamental change afoot that cannot be ignored.

Posted: Apr 02, 2020

Insurtech Wefox part of startup group working on coronavirus tracking app

A group of German startups are working on an application that will help the government track people who have been exposed to the novel coronavirus and, ultimately, ease restrictions when the pandemic begins to subside.

Posted: Apr 01, 2020

Allianz Global Specialty hires first data chief

Ali Shahkaram has been with the company since 2012.

Posted: Apr 01, 2020

Legislators look to step in and force Coronavirus business-interruption claims

Proposed bills require insurers to pay out even if policies included language to exclude losses from virus-related issues.

Posted: Mar 31, 2020

Big telehealth push is health insurers' prime coronavirus response

Medicare telehealth policy changes are putting pressure on private plans to follow suit.

Posted: Mar 31, 2020

Coronavirus promises big changes for small business insurance

A common target of insurtechs, small businesses are likely to demand changes from their insurance providers in the post-covid-19 world.

Posted: Mar 30, 2020

Mortgage insurers should weather defaults from the coronavirus: KBW

The impending wave of loan delinquencies because of the coronavirus hurt private mortgage insurer earnings, but the companies will still have sufficient capital, a Keefe, Bruyette & Woods report said.

Posted: Mar 27, 2020

For insurers, coronavirus provides a lesson in not to fail customers

The way insurance companies respond to the COVID-19 crisis is indicative of how the industry will meet the biggest challenges going forward: the disappearing retail customer, over-regulation, shrinking product margins, low customer loyalty and public...

Posted: Mar 27, 2020

The coronavirus fight insurers thought they’d dodged is looming anyway

Growing scrutiny of civil authority clauses and what constitutes property damage means the industry is likely to face more pushback.

Posted: Mar 26, 2020

Principal goes all-insurtech for exams during coronavirus era

Tech from Human API was rolled it out faster and more broadly because of the virus following a pilot project last year.

Posted: Mar 26, 2020

COVID-19: A tipping point for insurance digital transformation?

It is critical to assess insurers’ internal operations and the implications for employees.

Posted: Mar 25, 2020

World’s back office scrambles to stay online as India locks down

Companies are scrambling to ensure that the millions who take on work outsourced by firms from airlines to insurers can keep going as the nation mandates increased work from home.

Posted: Mar 23, 2020

Insurance faces a crossroads in post-Coronavirus world

Catastrophe response is the insurance industry's stated goal. But currently, the sector has few answers for consumers.

Posted: Mar 22, 2020

Wedding cancellations open front in insurance's COVID-19 wars

Couples have begun battling with companies they paid in case of disaster, only to hear back that no policy can cover a global pandemic.

Posted: Mar 22, 2020

Trov uses real-time electric vehicle data to address car-sharers risk

Zerology's fleet will leverage anonymized, individual Tesla vehicle data to inform an on-demand commercial insurance product.

Posted: Mar 19, 2020