IA Magazine

3 Ways to Rebuild Customer Experiences

The ways to start providing a better customer experience is by focusing on improving three key areas: transparency, education and innovation.

Posted: Dec 03, 2024

5 Areas Where Alignment Can Make or Break an Acquisition

From building a brand to running paid social media ads, the world of marketing has significant nuances that agency staff miss as they concentrate on core activities like sales and service.

Posted: Dec 02, 2024

How the Industry Is Navigating a Volatile Auto Insurance Market

Improving technology is a determining factor for many carriers as they look to employ a strategic response to a sustained rise in claims frequency and severity.

Posted: Dec 01, 2024

How the Industry Is Navigating a Volatile Auto Insurance Market

Improving technology is a determining factor for many carriers as they look to employ a strategic response to a sustained rise in claims frequency and severity.

Posted: Dec 01, 2024

The Resurgence of Forgery and Alterations Is Creating Risk for Business Owners

In today’s rapidly evolving world, the resurgence of old-school scams, such as forgery and alterations, poses significant business risks.

Posted: Dec 01, 2024

Agency Nation Meets: Paul Baccaro

Paul Baccaro is the co-founder and CEO of Social Jazz. He is a lifelong tech junkie and spent the past 20-plus years building online products and taking them to market.

Posted: Nov 30, 2024

Why Nonprofit Clients Need D&O Coverage

Nonprofit organizations face many of the same legal exposures as for-profit organizations, including conflicts of interest, breach of fiduciary duty and theft.

Posted: Nov 24, 2024

Mitigating and Managing Workers Comp Claims

Insurance agents play a key role in helping their clients prevent injuries, reduce claims, protect the health of their employees and safeguard the financial health of their businesses.

Posted: Nov 24, 2024

Innovate With Generative AI: Secure and Smart Strategies

Understand the benefits of generative artificial intelligence (AI) and the proactive measures insurance agents take to manage risks effectively.

Posted: Nov 24, 2024

Sandblast-Contaminated Cheese: Does CGL Pollution or Silica Exclusion Apply?

While cleaning a water tank, a contractor accidently left the water outlet open. Sandblast media entered the city water supply and contaminated products in a cheese manufacturing facility.

Posted: Nov 21, 2024

Liberty Mutual, Safeco Recognize Big ‘I’ Members in Agent for the Future Awards

Four Big “I" members were recognized for bold approaches to solving problems, willingness to be first adopters of innovative technology and commitment to giving back.

Posted: Nov 20, 2024

The Secret to Selecting Tech Is the Right People Asking the Right Questions

If those experiencing the pain points aren’t involved in validating the proposed tech solution, a lot of time and money can be wasted.

Posted: Nov 20, 2024

InsurPac Impacts the 2024 Election

With a 96% success rate and $2.5 million disbursed to 278 federal campaigns, InsurPac continues its mission to amplify the voices of independent agents by supporting candidates who champion the insurance industry.

Posted: Nov 20, 2024

How Independent Insurance Agency Values Will Respond to the Election

Like elections in the past, this one will not impact agency values—but fiscal policy could impact the portion owners take home.

Posted: Nov 19, 2024

DOL’s Overtime Rule Struck Down by Federal Court

The decision has wide-reaching implications for both employers and employees across the country as it alters the criteria for determining overtime eligibility under the Fair Labor Standards Act (FLSA).

Posted: Nov 19, 2024

What’s the Difference Between Cyber Insurance and Cyber Warranties?

Here are the differences between cyber warranties and cyber insurance, some issues with cyber warranties, and why cyber insurance is the only comprehensive risk transfer solution.

Posted: Nov 17, 2024

Amwins and Floodbase Unveil Flood Insurance for Golf Courses

Tees-to-Green flood insurance automatically triggers payments as soon as flooding inundates a golf course.

Posted: Nov 17, 2024

The Impact of the Soft D&O Market and What Agents Should Look For

While the fast-rolling D&O soft-market train continued through 2024, agents and clients should be aware that insurers are starting to approach underwriting with a more cautious lens.

Posted: Nov 17, 2024

Generative AI: Unlocking Potential With Expert Guidance

Explore the transformative power of generative artificial intelligence (AI) and how insurance agents help businesses smoothly navigate its integration.

Posted: Nov 17, 2024