IIR

AI’s Critical Role in the Emerging Standard of Insurance Customer Care

Meeting claimants expectations requires insurers to rethink how they approach customer service—how AI can help improve communications and accelerate claims handling.

Posted: Jan 29, 2020

EY, SAP Collaborate to Help Insurers Transform Financial Reporting

The firms have developed a solution combining EY industry expertise and SAP cloud-based data analytics and Insurance regulatory compliance software to address international IFRS 17 and U.S. LDTI requirements.

Posted: Jan 28, 2020

Ask Kodiak and Tarmika Announce Partnership

The collaboration aims to bring Ask Kodiak features to the Tarmika Bridge rating platform for faster delivery of needed coverages at the best prices and a better CX.

Posted: Jan 28, 2020

Intellect SEEC launches Contextual Sentiment API on AWS

The ML-driven advanced analytics are available in the AWS Cloud, allowing customers to gain insights on how customers perceive their product, brand or services.

Posted: Jan 28, 2020

Intellect SEEC launches Contextual Sentiment API on AWS

The ML-driven advanced analytics are available in the AWS Cloud, allowing customers to gain insights on how customers perceive their product, brand or services.

Posted: Jan 28, 2020

Ask Kodiak and Tarmika Announce Partnership

The collaboration aims to bring Ask Kodiak features to the Tarmika Bridge rating platform for faster delivery of needed coverages at the best prices and a better CX.

Posted: Jan 28, 2020

Industry Veterans Launch Tech-Centered P&C Broker Protecdiv

Targeting Fortune 2000 clients, Protecdiv is the first tier-one minority-led insurance and reinsurance broker in the U.S.

Posted: Jan 27, 2020

Thompson Street Capital Partners Acquires Data Dimensions, LLC

The private equity partnered with Sandbox Insurtech Ventures to acquire the provider of outsourced document handling and workflow solutions for insurance and financial services.

Posted: Jan 27, 2020

InsuranceBee and Hiscox Launch Insurance Agent Partner Program

The new agent portal is designed to provide instant access to markets with no fees, long-term contracts, or quotas.

Posted: Jan 27, 2020

Alfresco and Tech Mahindra Launch Four AI/IoT Insurance Solutions

Solutions built on the Alfresco Digital Business Platform range across risk management, automated underwriting, a self-learning chatbot, and intelligent claims handling.

Posted: Jan 26, 2020

Nationwide Makes Investments in Vesta Healthcare and KINETIC

The announcements are part of Nationwide’s commitment to invest more than $100 million of venture capital in customer-centric solutions.

Posted: Jan 26, 2020

Shelly Mushinski Joins The Westport Group as Director of Enrollment and Implementation

Mushinski will oversee client management through the enrollment process and is responsible for the architecture surrounding the insurer’s new electronic enrollment system.

Posted: Jan 23, 2020

Socotra’s Case for the Productization of Insurance Platforms

Starting as an industry outsider and Silicon Valley insider figuring out core systems for a Rwandan insurer, Socotra has about a dozen customers across four continents, including household name organizations such as Nationwide and Mutual of Omaha.

Posted: Jan 23, 2020

DocVentive Joins Quadient Partner Advantage Program

DocVentive will help customers accelerate their transition to a digital, omni-channel customer experience by taking advantage of the company’s consulting expertise.

Posted: Jan 23, 2020

How Technology is Transforming Relationships within the Transportation Ecosystem

New forms of collaboration are rapidly developing among auto insurers, manufacturers, repairers and the supply chain.

Posted: Jan 23, 2020

ACORD Announces 2020 Board of Directors

New members of the board represent some of the worlds most prominent insurance organizations.

Posted: Jan 23, 2020

IMS Brings Carrot UBI Platform to North American Insurers

The vendor says that partners will also have full access to eight years of in-market experience, insights, and validated learnings in driver scoring.

Posted: Jan 22, 2020

Socotra Closes $15.2 Million Series B Funding Round

The insurance core system/platform company seeks to expand globally and build a customer base that already includes household names such as Nationwide and Mutual of Omaha.

Posted: Jan 22, 2020

EMC Insurance Selects FRISS for Fraud Detection

The insurer will use FRISS to flag suspect claims, provide insights to the SIU, and also speed the processing of claims with no fraud indicators.

Posted: Jan 22, 2020

Trending in 2020: People, M&A, Tech & Regulation Accelerate Change

In 2020s customer-centricity, business partnership and rapid technology will rev the engine of change, and increasingly savvy regulators will give it a green light.

Posted: Jan 14, 2020

CES 2020: Big Themes Relevant for P&C Insurance

Each of these areas will influence customers, risks, and operations over time, but the four themes identified in this piece are most likely to have the biggest near-term impact on the industry.

Posted: Jan 09, 2020

The (R)evolution of Insurance Fraud Analytics in 2020

Enable AI-powered triage to serve your honest customers exceptionally fast, while instantaneously flagging bad risks for further investigation, or not bringing them into the business in the first place.

Posted: Jan 07, 2020

A Glance Back over the Last Two Decades of Insurance Technology

Novarica’s Matthew Josefowicz remarks on some of the greatest changes that have taken place in insurance IT since the year 2000.

Posted: Jan 02, 2020

Blueprint for Futuristic Data Architecture

Although data is the heart and soul of businesses, few IT shops have a vision of what the data architecture should look like to effectively meet the business demand for futuristic flexible information system.

Posted: Dec 26, 2019

Slovenia’s VIGO Launches Telematics-based Motorcycle UBI with Sava Insurance

The Vigobox device and Vigoapp support a more personalized digital experience that emphasizes safety, anti-theft and customer engagement, leading to greater trust between insurer and policyholder.

Posted: Dec 26, 2019