Insurance Thought Leadership
Posted: Nov 17, 2020
Posted: Nov 17, 2020
While I usually don’t believe in either Christmas songs or lists of key New Year’s trends until after Thanksgiving, Gartner recently produced an early list of technology trends for 2021 that provides some pre-turkey food for thought. Th...
Posted: Nov 15, 2020
Posted: Nov 15, 2020
Posted: Nov 15, 2020
Posted: Nov 15, 2020
Posted: Nov 13, 2020
Posted: Nov 11, 2020
Since COVID-19 made its way into the U.S., insurers have been hyper-focused on customer retention. ...
Posted: Nov 11, 2020
Posted: Nov 11, 2020
Posted: Nov 11, 2020
Posted: Nov 11, 2020
Posted: Nov 09, 2020
Posted: Nov 09, 2020
When I interviewed Howard Schultz for a magazine cover in the late 1990s, I was struck that he didn’t just talk about imagining Starbucks as a chain of upscale coffee houses like those that had charmed him on a trip to Italy as a young man. He tal...
Posted: Nov 09, 2020
Posted: Nov 08, 2020
Posted: Nov 08, 2020
Posted: Nov 05, 2020
Posted: Nov 05, 2020
Posted: Nov 05, 2020
Posted: Nov 04, 2020
Posted: Nov 03, 2020
Posted: Nov 03, 2020