Insurance Thought Leadership
Posted: Aug 04, 2020
Posted: Aug 04, 2020
Here’s an analogy for you that may shed some light on how far we can still go — and must go — in smoothing our interactions with customers. The analogy starts from the idea that, over time, every industry becomes a technology industry. T...
Posted: Aug 03, 2020
Posted: Aug 02, 2020
Posted: Aug 02, 2020
Posted: Jul 30, 2020
Posted: Jul 29, 2020
A potentially devastating perfect storm is forming due a combination of COVID-19 fears and many parents no...
Posted: Jul 29, 2020
Posted: Jul 29, 2020
Posted: Jul 28, 2020
Posted: Jul 28, 2020
Posted: Jul 28, 2020
This is part 2 in a series. You can find part 1 published
Posted: Jul 28, 2020
“Social inflation,” an on-again, off-again issue for the insurance industry for more than four decades, is on again as a major factor in insurance claims and, thus, rates. The issue, related to beliefs and trends that lead people to expect ever-hi...
Posted: Jul 27, 2020
Posted: Jul 26, 2020
The life insurance industry hasn’t adequately supported the beneficiary largely because the industry has fo...
Posted: Jul 26, 2020
Posted: Jul 23, 2020
Most P&C insurers have gradually expanded their options for digitally communicating with prospects, policyh...
Posted: Jul 23, 2020
Posted: Jul 23, 2020
Posted: Jul 23, 2020
Posted: Jul 21, 2020
Posted: Jul 21, 2020