Insurance Thought Leadership

3 Tips for Improving Customer Loyalty by Jon Picoult

In 2008-09, during the height of the Great Recession – a time when the U.S. economy was in a meltdown and...

Posted: Apr 30, 2020

COVID-19’s Impact on Workers’ Comp by John Ruser

During this pandemic, many workers (nurses, police, grocery store clerks, transit professionals, etc.) ar...

Posted: Apr 30, 2020

COVID-19: Stark Choices Amid Structural Change by Paul Carroll

My Dad often said he’d rather be lucky than good. Now that it’s becoming clear that the coronavirus shutdown will cause a more prolonged and deeper economic slump than many initially thought and likely lead to permanent, structural change in the e...

Posted: Apr 20, 2020

Will COVID-19 Give Telematics New Life? by Karen Pauli

Over the past several weeks, there have been numerous aerial photos of some of the nation’s largest h...

Posted: Apr 19, 2020