Rough Notes
Agency of the month The Hitchings Insurance Agency team outside their Findlay, Ohio, office. PEOPLE OVER POLICIES Ohio agency focuses on empathy for everyone’s situation By Dennis H. Pillsbury There’s The post
Posted: Jun 30, 2023
CONSTRUCTION OUTLOOK: WAITING ON THE COMEBACK Housing demand on the rebound from higher interest rates, inflation By Alan Ferguson Homeownership is an American dream. It’s also a key driver of The post
Posted: Jun 30, 2023
DEVELOPING INDUSTRY RELATIONSHIPS WITH OTHERS AND CLIENTS How can you find a superhero team to achieve common goals? By Jeremy T. Wittenbaum I had the opportunity to meet one-on-one with The post
Posted: Jun 30, 2023
SURETY’S EVOLUTION Not taking the surety bond market seriously is a costly mistake many agents and brokers make By Lori Widmer “Surety is a very hot place to be right The post
Posted: Jun 30, 2023
  SOCCER, FOOD AND FAITH Mother-daughter team goes international to win the 2022 Rough Notes Community Service Award By Alice Ashby Roettger “It is [all] for the children! Kids are The post
Posted: Jun 30, 2023
LIFE INSURANCE Voluntary supplemental life takes on new social value after pandemic By Len Strazewski For decades, life insurance benefits were last in line during open enrollment. Stuck at a The post
Posted: Jun 30, 2023
FIVE STEPS TO DE-ESCALATE AN IRATE CALLER From listening to following through, it’s possible to diffuse most situations with the proper action Most angry callers are angry because they feel The post
Posted: Jun 29, 2023
  FULFILLING THE COVERAGE YOU SELL Consistent coverage interpretations and claim resolutions will promote consumer confidence at both ends of the insurance transaction It’s taken awhile, but regulations governing the The post
Posted: Jun 21, 2023
DOUBLE DOWN ON LOSS CONTROL TO HELP COMMERCIAL AUTO INSUREDS Rising rates have been and will continue to be a sore spot in the industry Telematics is a hot trend The post
Posted: Jun 07, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Ring my chimes Current and former employees of Ring-Central participated in RingCentral’s employee welfare benefits plan. The plan participated in the
Posted: Jun 01, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS No third-party beneficiary Chris LaBarbera hired Richard Knight, d/b/a Knight Construction, to remodel a house pursuant to a contract that provided Th...
Posted: Jun 01, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Knockout punch Interpreting the abuse and mole-station exclusion through the lens of an objectively reasonable insured, “physical abuse” applies “to a
Posted: Jun 01, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Bad day for Backis Diane Backis was a Cargill employee for several decades at a grain facility that Cargill operated in The post
Posted: Jun 01, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS A seedy deal Almost two decades prior to this decision, the Mississippi Supreme Court handed down Farmland Mutual Insurance Co. v. The post
Posted: Jun 01, 2023
NAVIGATING THE BUMPY COMMERCIAL AUTO ROAD Best practices independent agents can share with policyholders to reduce claims By Mike Zdrojewski The commercial auto market is similar to a time-worn highway. The post
Posted: Jun 01, 2023
THE FIVE PILLARS OF YOUNG AGENT SUCCESS Building your foundation for long-term success By Mitch Gibson Just as in the building of a house, when the structure requires a solid The post
Posted: Jun 01, 2023
MENTORSHIP PROGRAMS Providing guidance and support to younger colleagues benefits both mentors as well as organizations By Maura C. Ciccarelli Thinking back, Laura Henderson sees the positive impact a few The post
Posted: Jun 01, 2023
INTRODUCING DASH CAMS TO YOUR COMMERCIAL TRUCKING CLIENTS While drivers may not be on board, these tips may help fleet managers understand the benefits By Alex Firl Smart dash cams The post
Posted: Jun 01, 2023
FIVE REASONS WHY YOUR AGENCY DOESN’T NEED A COACH Even the best can improve A qualified coach can help you, as a leader, develop and empower your team. As The post Need...
Posted: Jun 01, 2023
INTENTIONAL ACTS; INTENTIONAL INJURIES When and how they differ makes a big, well, difference Confusion over coverage for intentional acts often leads insureds to walk away from liability coverage they The post
Posted: May 02, 2023
OPPORTUNITIES ABOUND Fill your pipeline with nonprofit and social services accounts right in your community Seasoned agents who specialize in this space will tell you there are a host of The post
Posted: May 02, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Suspect on the run The prosecution filed a complaint alleging that Geovanni Quijadas Silva committed a lewd or lascivious act on The post
Posted: Apr 28, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Defining “disinterested” Jon Parrish was insured under a policy issued by State Farm Florida Insurance Company when, in September2017, Hurricane Irma ...
Posted: Apr 28, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Insurer loses arbitration appeal Raymond Erb appealed a final order compelling arbitration with his insurer pursuant to an arbitration clause contained
Posted: Apr 28, 2023
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS One potato, two potato A dispute arose from John D. Miller Jr. d/b/a John Miller Farms, Inc., and JD Miller, Inc.’s The post
Posted: Apr 28, 2023