Rough Notes
Two Marines share military experiences and insight on veterans working in the industry By Christopher W. Cook Founded this month back in 1775, the United States Marine Corps is but one of the eight uniformed services in the country. Its motto: Semper...
Posted: Nov 01, 2023
10 questions to ask yourself By Brenna Johnson As the insurance industry continues to evolve technologically and change to meet the needs of its clients and agents, one aspect remains constant: Agencies need agency management systems. Agency manageme...
Posted: Nov 01, 2023
Understanding vs. overcoming objections through empathy By Brandon Aguirre Whether you’re a diehard NFL fan or grew up watching The Price is Right, you might be familiar with over/under betting. For sports fans, this type of betting is about guessing...
Posted: Nov 01, 2023
The Rough Notes Company Community service award opportunity Applications being accepted for independent agents, brokers, and their firms By Robert N. Kretzmer, CIC December marks our annual call for independent agents, brokers, or agencies to be nomi...
Posted: Nov 01, 2023
Organizations fight the “fatigue” of a prolonged hard market By Joseph S. Harrington, CPCU When it comes to insurance, not-for-profit organizations and social service agencies are beset by “fatigue,” according to Cheryl Tamasitis, regional vice presi...
Posted: Nov 01, 2023
Stop loss carriers see interest broadening to smaller employers By Thomas A. McCoy, CLU Healthcare coverage is the centerpiece of an employee benefits plan. It also can be the biggest pain point for plan sponsors because of the relentless increases i...
Posted: Nov 01, 2023
D&O COVERAGE FOR INVESTIGATIONS Now you see it; now you don’t [O]ne may think a court is “incorrect,” but the court is not wrong unless and until its ruling is The post
Posted: Oct 19, 2023
THE TOP 5 INDUSTRY POTHOLES TO AVOID Practical insights to help ensure that you don’t fail Even if you are the greatest insurance expert in the world, if you can’t The post
Posted: Oct 19, 2023
      DO YOU MEET OR EXCEED YOUR CLIENTS’ EXPECTATIONS? If you think you do, can you name the specifics? [Y]ou must get clarity about what’s most important to The post
Posted: Sep 29, 2023
TREATING THE NEW CUSTOMER RIGHT 10 things to keep in mind There is an old saying in insurance that good customer service equals good E&O loss control. By Paul Martin, The post
Posted: Sep 29, 2023
STUMBLING BLOCK Policyholder’s denied claim loses two court proceedings due to late filing [T]he insurance company should have focused on educating its policyholder. Policy By Bruce D. Hicks, CPCU, CLU The post
Posted: Sep 29, 2023
LIGHTNING IN A BOTTLE Identifying “that certain something” that predicts success Creating a strategy and environment for seeking out and then nurturing and developing the best account managers will The post
Posted: Sep 29, 2023
UNLOCKING THE POWER OF OSHA RECORDS Ten ways to enhance workplace safety and lower insurance costs Leveraging OSHA records is a powerful strategy for enhancing The post
Posted: Sep 29, 2023
CHECK YOUR EGO AT THE DOOR! 5 steps that will positively impact your personal brand, your relationships, and your business It has been predicted that half the industry’s workforce will The post
Posted: Sep 29, 2023
WE NEED TO TALK Successfully managing that conversation you’ve been avoiding A VitalSmarts poll shows that 40% of people put off their scary The post We Need T...
Posted: Sep 29, 2023
THE FARM BILL MAY INCLUDE PREMIUM SUBSIDY ADJUSTMENTS Will they materialize? [C]ongressional staff and interest groups are busy drafting a The post
Posted: Sep 29, 2023
THE D WORD: IT’S OKAY TO THINK DIFFERENTLY ABOUT DELEGATION A powerful leadership tool, but a challenging one to leverage effectively As a leader, when you delegate, you’re demonstrating a The post
Posted: Sep 29, 2023
THE EMPLOYEE BENEFITS CONNECTION Giving employees, employers, and brokers the power to demystify and deliver health and wellness benefits using AI   “Nearly 60% of employees delay or avoid treatment The post
Posted: Sep 29, 2023
THE TOP 5 REASONS YOU SHOULDN’T LIE TO A CLIENT Misleading customers is wrong … and for plenty of reasons There is no denying that trust is at the core The post
Posted: Sep 27, 2023
STARTING OUT YOUNG High school co-op program opportunity leads to successful career in insurance By Elisabeth Boone, CPCU It’s a long way from high school to area president and client The post
Posted: Sep 26, 2023
LIMITING DEFENSE WITHIN LIMITS Some states revisiting “burning limits” in claims-made liability policies Defense-within-limits provisions appear most often in claims-made coverage for economic losses not necessarily tied to physical damage
Posted: Sep 20, 2023
INSURTECH INSIGHT FOR AGENTS AND BROKERS Rough Notes, BrokerTech Ventures look at practical, front-line innovations in benefits and more Agents and brokers know how quickly the industry is changing. Insurtech The post
Posted: Sep 14, 2023
THE THREE TYPES OF PRODUCERS All can be “successful” in a way Although they may receive a handful of referrals from a few clients, The post Three Types Of...
Posted: Sep 01, 2023
WHY SHOULD YOU CARE ABOUT YOUR AGENCY’S VALUE? Understanding its value leads to better-informed actions to running the business If you think you know the value of your firm because The post
Posted: Sep 01, 2023
BREAKING FREE FROM UNNECESSARY REMARKETING—CHAPTER TWO: COMMERCIAL LINES Anticipate and educate   [Renewal] isn’t a time to react; it’s a time to get ahead of the situation by communicating with The post
Posted: Sep 01, 2023