Fairness, accuracy & human empathy key as Gen AI transforms customer-insurer interaction: GA
Reinsurance News - Nov 20, 2025
Generative AI (Gen AI) is rapidly transforming the insurance customer journey, but its successful adoption will depend on insurers addressing core customer concerns around privacy, accuracy, and the loss of human connection, a new report by the Geneva Association (GA) report has found. The study, ‘G...
Recommended Articles
Posted: Mar 30, 2026
Henry Tinworth has joined Arch Insurance UK Regional Division as Senior Property & Casualty Unde...
Posted: Mar 30, 2026
Ocean International Reinsurance Company Limited (Ocean Re) has had its Financial Strength Rating upg...
Posted: Mar 27, 2026
The data centre industry is evolving into increasingly complex, high-energy-density facilities that...