Why Empathy Is Vital at Every Touchpoint in Workers’ Comp

Share!

Risk & Insurance - Dec 04, 2020

In the midst of a global pandemic and a “new normal” that includes the opioid crisis, isolation, heightened levels of depression and anxiety and financial instability, injured workers may be facing more complicated challenges than ever before, said Silvia Sacalis, VP of clinical services at Healthes...

Read Full Article

Recommended Articles

Cyber Claims Frequency Rises but Severity Falls as Businesses Improve Defensive Posture

Posted: Apr 14, 2026

Despite a 3% increase in global cyber claims frequency, average losses in 2025 dropped 19% year over...

Perspective | My Father, the Jazz Legend Who Never Was: Why AI Prefers a Good Lie to the Truth

Posted: Apr 14, 2026

AI has no qualms generating blatant falsehoods. Perhaps we’re in need of some honesty and accountabi...

Building Competitive Advantage Through Specialization, Talent, and Experience in Specialty Insurance

Posted: Apr 13, 2026

How carriers are differentiating themselves in an increasingly complex marketplace by leveraging exp...