10 Reasons to Stress Customer Retention

Share!

Insurance Thought Leadership - Jan 07, 2024

10 Reasons to Stress Customer Retention Customer Experience ClareCarroll1 Sun, 01/07/2024 - 13:52 It costs an average of seven to nine times more for an insurance agency to acquire a new customer than to retain one. January 11...

Read Full Article

Recommended Articles

A Look at P&C in the Rearview Mirror

Posted: Jul 17, 2025

A Look at P&C in the Rearview Mirror ITL Editorial Team Thu, 07/17/2025 - 15:53...

Strategic Priorities 2025: A New Operating Business Foundation for the New Era of Insurance

Posted: Jul 15, 2025

Strategic Priorities 2025: A New Operating Business Foundation for the New Era of Insurance...

A Thought Experiment: Imagine a Zombie Apocalypse

Posted: Jul 14, 2025

A Thought Experiment: Imagine a Zombie Apocalypse PaulCarroll Mon, 07/14/2025 - 16:42...