The New Shape of Innovation by Paul Carroll

Share!

Insurance Thought Leadership - Nov 09, 2020

When I interviewed Howard Schultz for a magazine cover in the late 1990s, I was struck that he didn’t just talk about imagining Starbucks as a chain of upscale coffee houses like those that had charmed him on a trip to Italy as a young man. He talked about Starbucks as a “third place.” We all have o...

Read Full Article

Recommended Articles

The Leadership Gap We’re Misreading

Posted: Apr 06, 2026

The Leadership Gap We’re Misreading Leadership ITL Editorial Team Mon, 04/06/2...

Telematics and Trust: The UBI Revolution

Posted: Apr 01, 2026

Telematics and Trust: The UBI Revolution Telematics ClareCarroll1 Wed, 04/01/2...

AI: Insurance Fraud Wake-Up Call

Posted: Apr 01, 2026

AI: Insurance Fraud Wake-Up Call Claims PaulCarroll Wed, 04/01/2026 - 10:17...