What Effective Leaders Do in Tough Times by Jon Picoult

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Insurance Thought Leadership - Apr 02, 2020

Each year on the Wednesday before Thanksgiving, where could you find Southwest Airlines’ legendary co-founder and CEO Herb Kelleher? On the tarmac, of course, helping the ground crew load and unload baggage onto planes, during what was the busiest travel day of the year. Kelleher appreciated the...

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