Insurance Thought Leadership

Municipal Bonds: 4 Opportunities by Michael R. Gibbons

The Tax Cuts and Jobs Act of 2017 (TCJA) changed the landscape of the municipal market in several ways, as the buying behavior of both P&C and life companies altered their allocations to the asset class. P&C companies shied away from incre...

Posted: Dec 22, 2021

A New Year’s Resolution for the Industry by Paul Carroll

Robin Merttens, a partner at InsTech London, posted a clever essay last week laying out a New Year’s resolution for the insurtech community he serves. It is: “Please can we collectively resolve to rein in the use of superlatives and hy...

Posted: Dec 21, 2021

Six Things: December 21, 2021 by Insurance Thought Leadership

The Real Threat to Auto Insurers Paul Carroll, Editor-in-Chief of ITL For decades, executives at auto makers have complained about all the revenue and profit they create for others but don’t get a taste of themselves. The manufacturer generates, s...

Posted: Dec 21, 2021

Moving From Legacy Systems to the Cloud by Tracy Banderob

For most organizations, cloud migratio...

Posted: Dec 21, 2021

The Real Threat to Auto Insurers by Paul Carroll

For decades, executives at auto makers have complained about all the revenue and profit they create for others but don’t get a taste of themselves. The manufacturer generates, say, $3,500 of gross profit on the sale of a $30,000 car while cr...

Posted: Dec 20, 2021

Emerging Risks With Long Tails by Donna Galer

In recognizing some of the latest emerg...

Posted: Dec 20, 2021

Six Things | December 14, 2021 by Insurance Thought Leadership

A Wake-Up Call on Claims Paul Carroll, Editor-in-Chief of ITL Digitizing the claims process has been one of the shining examples of innovation in insurance — or so it seemed. But J.D. Power threw some cold water on that notion in a report released...

Posted: Dec 14, 2021

Incumbents Are Slow on ‘Open Insurance’ by Maarten Bakker

Open insurance continues to be the next game changer in insurance. The second edition of the INNOPAY Open Insurance Monitor, which keeps track of how the global Open Insurance landscape is evolving, reveals a rise in the number of insurtech player...

Posted: Dec 13, 2021

A Wake-Up Call on Claims by Paul Carroll

Digitizing the claims process has been one of the shining examples of innovation in insurance — or so it seemed. But J.D. Power threw some cold water on that notion in a report released last week. “The industry is lagging far behind fi...

Posted: Dec 13, 2021

Surest Path to Healthy Prospect Pipeline by Kevin Trokey

One of the primary reasons our clients approach us is in the first place is their struggle with empty pipelines. While most of them struggle for the same reason, we never make that assumption. Before offering advice, we ask questions. We could ask...

Posted: Dec 13, 2021

What to Understand About Gen Z by Stephen Boucher

Generation Z, or “Zoomers,” the cohort born between the late ’90s and early 2010s, is widely known as the first “digital native” generation. They are also the least likely to purchase any form of insurance. Insurers should understand the uni...

Posted: Dec 13, 2021

The Virtual Insurance Agent by Insurance Thought Leadership

The sky is the limit for conversational AI. Companies worldwide will spend more than $400 billion on call centers in 2022, and insurance companies will be among the big spenders – all to deliver an experience to customers that no one would conside...

Posted: Dec 10, 2021

The Future of the Independent Agent by Kaitlyn Taylor

COVID-19 changed how we sell insurance and rewrote the role of the independent agent forever. Many agencies took significant time to adapt to the pandemic and ran into challenges from communication to management — especially because many wer...

Posted: Dec 10, 2021

3 Common Mistakes When Verifying COIs by David Thomas

Third-party insurance verification ensures a vendor or a business partner’s insurer can actually pay for losses or damages. Contracts obligate business partners to maintain some level of coverage, but enterprises have to verify that third parties...

Posted: Dec 09, 2021