Insurance Thought Leadership
IoT Comes Into Focus Paul Carroll, Editor-in-Chief of ITL Now that we’ve been talking about the Internet of Things for a decade-plus and have been deploying it for several years, reality and fantasy are separating out. A new report from McKi...
Posted: Dec 08, 2021
Posted: Dec 07, 2021
Posted: Dec 07, 2021
Now that we’ve been talking about the Internet of Things for a decade-plus and have been deploying it for several years, reality and fantasy are separating out. A new report from McKinsey offers some sharp insights both into how the IoT will...
Posted: Dec 07, 2021
Posted: Dec 07, 2021
Posted: Dec 06, 2021
Posted: Dec 06, 2021
Posted: Dec 06, 2021
Posted: Dec 03, 2021
Posted: Dec 03, 2021
Posted: Dec 01, 2021
Posted: Dec 01, 2021
December 2021 FOCUS OF THE MONTH Smart Home FROM THE EDITOR For nearly 30 years, I’ve been hearing about smart homes. Even before a commercial version of the internet browser was invented in the early 1990s, the rich, geeky types I dealt wit...
Posted: Dec 01, 2021
This paper identifies a series of event...
Posted: Dec 01, 2021
Posted: Dec 01, 2021
Time to Get Rid of the IT Department? Paul Carroll, Editor-in-Chief of ITL An essay published last week by a principal research scientist at the MIT Sloan School of Management says it’s time to do away with the IT department, a stalwart of corpora...
Posted: Nov 30, 2021
According to the National Association of Insurance Commissioners (NAIC), the top 24 commercial auto insurers write more than $45 billion in premiums, but for the last decade commercial auto insurance has been a challenging and mostly unprofitable...
Posted: Nov 29, 2021
Here is Part One of two parts on improving the customer experience. AI-powered chatbots pack more power than simple rule-based chatbots. As opposed to pre-programmed “if this, then that” rule-based chatbots, AI bots use algorithms and natural lang...
Posted: Nov 29, 2021
An essay published last week by a principal research scientist at the MIT Sloan School of Management says it’s time to do away with the IT department, a stalwart of corporate organizations since the dawn of the Computer Age in the 1950s. He&...
Posted: Nov 29, 2021
As part of this month’s ITL Focus on smart homes, we spoke with Matteo Carbone, the founder and director of the IoT Insurance Observatory, about how far the technology and adoption have progressed and where the market goes from here. ITL: Let’s st...
Posted: Nov 29, 2021
Posted: Nov 28, 2021
Posted: Nov 28, 2021
When Agents Become Cyborgs The Willis Towers Watson report on insurtechs for the second quarter found that fully 55% of all deal activity related to distribution.  Many of those deals related to attempts to circumvent the traditional network....
Posted: Nov 24, 2021
Posted: Nov 23, 2021
Posted: Nov 23, 2021