Insurance Thought Leadership

How Insurance Can Be Like a Smartphone by Paul Carroll

The theory goes that, in time, every industry becomes a technology industry. Well, what if we thought of insurance as akin to an electronic device and gave it an operating system, like what we’ve seen in recent decades with computers and sma...

Posted: Sep 27, 2021

A ‘Future History’ of Insurance by Paul Carroll

In the consulting work my partner Chunka Mui and I have done with senior management at major companies over the past dozen years, the most useful strategic planning tool we’ve developed is what we call a “future history.” I&#8217...

Posted: Sep 20, 2021