Insurance Thought Leadership

The Talent Crisis — and Opportunity by Paul Carroll

A recent survey by PwC found that nearly two-thirds of employees in the U.S., including executives, are looking for a new job. That number is stunning. It suggests that insurers need to play some serious defense, to keep employees happy and on boa...

Posted: Sep 13, 2021

Minimize Fraud, Lower False Positive Rates and Increase Automation for Low Value High Volume Claims...

AI-based fraud detection and automation d...

Posted: Sep 13, 2021

Digitizing Reshapes Home Insurance by George Hosfield

The digital disruption to the U.S. home...

Posted: Sep 06, 2021

Mid/Large Commercial Distribution by Mark Breading

Traditionally, success in the middle-market and large commercial segments relied on deep expertise regarding customer risks and deep relationships with a network of distributors with access to those markets. Those capabilities are still fundamenta...

Posted: Sep 02, 2021

‘Coretech’ Can Help Incumbents Compete by Anthony Grosso

Digital transformation initiatives are accelerating because of the pandemic and the mandate to “go digital.” Even more important are the changing expectations of insureds, particularly millennials, who have grown accustomed to receiving produ...

Posted: Aug 31, 2021

A Behavioral Science Scandal by Paul Carroll

A much-cited claim about how behavioral science can guide insurance has been exposed as fraudulent. The claim by Dan Ariely, a prominent author and pioneer in the field of behavioral economics, who joined Lemonade as chief behavioral officer in 20...

Posted: Aug 30, 2021