Insurance Thought Leadership

‘Coretech’ Can Help Incumbents Compete by Anthony Grosso

Digital transformation initiatives are accelerating because of the pandemic and the mandate to “go digital.” Even more important are the changing expectations of insureds, particularly millennials, who have grown accustomed to receiving produ...

Posted: Aug 31, 2021

A Behavioral Science Scandal by Paul Carroll

A much-cited claim about how behavioral science can guide insurance has been exposed as fraudulent. The claim by Dan Ariely, a prominent author and pioneer in the field of behavioral economics, who joined Lemonade as chief behavioral officer in 20...

Posted: Aug 30, 2021

When AI Doesn’t Work by Paul Carroll

Although I’m a big believer in the prospects for artificial intelligence, and we’ve certainly published a lot to that effect here at Insurance Thought Leadership, AI has also carried a ton of hype since it emerged as a serious field of...

Posted: Aug 23, 2021

Small Commercial: Digitizing Distribution by Mark Breading

How far along are commercial lines carr...

Posted: Aug 22, 2021