Insurance Thought Leadership

A ‘Future History’ of Insurance by Paul Carroll

In the consulting work my partner Chunka Mui and I have done with senior management at major companies over the past dozen years, the most useful strategic planning tool we’ve developed is what we call a “future history.” I&#8217...

Posted: Sep 20, 2021

The Talent Crisis — and Opportunity by Paul Carroll

A recent survey by PwC found that nearly two-thirds of employees in the U.S., including executives, are looking for a new job. That number is stunning. It suggests that insurers need to play some serious defense, to keep employees happy and on boa...

Posted: Sep 13, 2021

Minimize Fraud, Lower False Positive Rates and Increase Automation for Low Value High Volume Claims...

AI-based fraud detection and automation d...

Posted: Sep 13, 2021