Insurance Thought Leadership

Are Sharknados Next? by Paul Carroll

Many years ago, when I watched “Biloxi Blues,” the Neil Simon play about a young draftee suffering through basic training in Biloxi, Mississippi, I laughed hard at the way actor Matthew Broderick whined the line, “Man, it’s hot. It’s like Africa h...

Posted: Aug 17, 2020

Agents Must Better Explain Their Value by Chris Burand

If agencies can’t do a better job of explaining their value, better marketers will convince consumers t...

Posted: Aug 12, 2020

5 Hurdles to Insurtech Success by Bob Frady

We like to joke that we started an insurtech because we wanted to make money as slowly as possible. It’s an...

Posted: Aug 12, 2020

COVID-19: The Long Slog Ahead by Paul Carroll

While sorting through the latest studies and projections about the path of the coronavirus this past week, I was hit in the face with a veritable two-by-four by

Posted: Aug 10, 2020

Burn the Fax Machines by Paul Carroll

Here’s an analogy for you that may shed some light on how far we can still go — and must go — in smoothing our interactions with customers. The analogy starts from the idea that, over time, every industry becomes a technology industry. T...

Posted: Aug 03, 2020