Insurance Thought Leadership
Posted: Nov 13, 2020
Posted: Nov 11, 2020
Since COVID-19 made its way into the U.S., insurers have been hyper-focused on customer retention. ...
Posted: Nov 11, 2020
Posted: Nov 11, 2020
Posted: Nov 11, 2020
Posted: Nov 11, 2020
Posted: Nov 09, 2020
Posted: Nov 09, 2020
When I interviewed Howard Schultz for a magazine cover in the late 1990s, I was struck that he didn’t just talk about imagining Starbucks as a chain of upscale coffee houses like those that had charmed him on a trip to Italy as a young man. He tal...
Posted: Nov 09, 2020
Posted: Nov 08, 2020
Posted: Nov 08, 2020
Posted: Nov 05, 2020
Posted: Nov 05, 2020
Posted: Nov 05, 2020
Posted: Nov 04, 2020
Posted: Nov 03, 2020
Posted: Nov 03, 2020
As I got set to write this post on Sunday night, I saw a tweet recommending that I go to bed early and get plenty of rest so I can wake up early and do my part in what may be the least productive week at least in American history, if not the world...
Posted: Nov 02, 2020
Posted: Nov 02, 2020
Posted: Oct 31, 2020
Posted: Oct 29, 2020
Posted: Oct 29, 2020