Insurance Thought Leadership

10 Tips For Using Net Promoter Score by Jon Picoult
10 Tips For Using Net Promoter Score by Jon Picoult

For all the attention Net Promoter Score (NPS) has garnered as an instrument for gauging 

Posted: Feb 24, 2020

How AI Can Drive Clinical Insights by Denise Olivares
How AI Can Drive Clinical Insights by Denise Olivares

In the healthcare industry, the strides from machine learning and artificial intelligence have been excitin...

Posted: Feb 21, 2020

‘Repent, the end is near…’ for Insurance by Mike Manes
‘Repent, the end is near…’ for Insurance by Mike Manes

Have you ever been walking down Bourbon Street late one evening, only to see some street preacher carrying a...

Posted: Feb 17, 2020

How to Cut Insurers’ Legal Costs by Lewis Fein
How to Cut Insurers’ Legal Costs by Lewis Fein

If insurers want to lower their legal costs, or at least make themselves less vulnerable to costly litig...

Posted: Feb 14, 2020

New Analytics for Small Commercial by Kirstin Marr
New Analytics for Small Commercial by Kirstin Marr

Analytics can be a great equalizer in every industry. It’s why 90% of respondents to a 

Posted: Feb 13, 2020

Coronavirus: What Should Insurers Do? by Ross Campbell
Coronavirus: What Should Insurers Do? by Ross Campbell

The news of an outbreak in China of a new type of coronavirus (2019-nCoV), leading to respiratory illness,...

Posted: Feb 12, 2020

Technology Cannot Replace Brokers by Barry Rabkin
Technology Cannot Replace Brokers by Barry Rabkin

Amid all the investment activity in the insurance industry, I distinguish two types of startups by using...

Posted: Feb 10, 2020