Insurance Thought Leadership

Claims: Beyond the ‘Moment of Truth’ by Stephen Applebaum
Claims: Beyond the ‘Moment of Truth’ by Stephen Applebaum

I have proudly worked in the North American insurance claims and information technology industry for over...

Posted: Feb 06, 2020

The True Rate of Healthcare Inflation by Chris Burand
The True Rate of Healthcare Inflation by Chris Burand

The chart below compares the government’s Bureau of Labor Statistics’ inflation calculations for Medical Care versus the Kaiser Family Foundation’s research into how much insurance premiums have been increasing. The differences between the two cal...

Posted: Feb 05, 2020

New IT Architecture: Digital Innovation Hub by Giuliano Altamura

Today’s era of total mobility has seen insurance consumers increasingly demanding to receive customer service across a number of different channels – each driving an exponential increase in data volumes. Bombarding systems with queries and operati...

Posted: Feb 04, 2020

The Rules of Digital Transformation by Cristian Marcov

Insurance systems need to talk to each other. They must be able to store, share, retrieve and use the same data. Data should flow unimpeded from the first collection of information, from a prospect or census, through underwriting to policy adminis...

Posted: Feb 04, 2020

The Future of Work: Collaborative Robots by Frank Bria
The Future of Work: Collaborative Robots by Frank Bria

Recent developments in robotics and artificial intelligence have changed the playing field for automated t...

Posted: Jan 31, 2020

Selling the Urgency of Life Insurance by Michael Shaw
Selling the Urgency of Life Insurance by Michael Shaw

The most essential things are not alway...

Posted: Jan 30, 2020