Rough Notes

Motorcyclist’s injury claims questioned

Motorcyclist’s injury claims queried INSURANCE-RELATED COURT CASES Digested from case reports published online   Patrick Sandidge and Sara Tharp were involved in a motor vehicle accident on September 1, 2017. Sandidge was The post

Posted: Sep 30, 2022

Bad night for Big Daddy

Bad night for Big Daddy INSURANCE-RELATED COURT CASES Digested from case reports published online   On July 5, 2015, William Spence drank alcohol at Big Daddy’s Show Club and drove away in The post

Posted: Sep 30, 2022

Truth and consequences

Truth and consequences INSURANCE-RELATED COURT CASES Digested from case reports published online   Meemic Insurance Company filed a subrogation claim against Angela Jones, seeking to recover from Jones money it had paid The post

Posted: Sep 30, 2022

WHEN NOT IF OF CYBER RISK

THE “WHEN” NOT “IF” WORLD OF CYBER RISK The statistics are startling; the role of cyber risk consultant is now critical By Carolyn Smith, TRA, ASA Many small business owners The post

Posted: Sep 30, 2022

A TALE OF TWO AGENCIES

A TALE OF TWO AGENCIES Making the most of bad times by preparing in the good times By Mary Belka, CPCU, ARM, ARe, RPLU, CIC, and Cheryl Koch, CPCU, ARM, The post A TA...

Posted: Sep 30, 2022

CYBER RISK

CYBER RISK: THE GOOD, THE BAD, AND THE UGLY From common causes of data breaches to avoiding cyber mistake  By Randy Boss, CRM, MWCA, SHRM-SCP When I started my career The post CYBE...

Posted: Sep 30, 2022

MANAGER’S ROLE IN MOTIVATION

THE MANAGER’S ROLE IN MOTIVATION   What you can and can’t do to get people to do their best work By Kimberly Paterson, CEC Getting people to do their best The post

Posted: Sep 30, 2022

TRAINING TO LEVERAGE TECHNOLOGY

TRAINING AGENCY AND BROKERAGE STAFF TO LEVERAGE TECHNOLOGY Unlock your firm’s full potential By Ruth E. Phillips, CPCU, CIC, CISR, AAI Agency and brokerage staff need technology training to unlock The post

Posted: Sep 30, 2022

WHAT DO YOU WANT?

WHAT DO YOU REALLY WANT? Assuming you know, are you willing to pay the price? [I]f you try to sell someone what they need but they don’t want it, they’re The post WHAT DO YOU...

Posted: Sep 30, 2022

E&O RISK IN CYBER

THE GROWING E&O RISK FOR AGENTS IN CYBER In an evolving market, the risks agents face are changing quickly, too By Bill Haber In its February 2022 issue, Rough Notes The post

Posted: Sep 30, 2022

TIPS FROM INSURANCE PROFESSIONALS

 FIVE TIPS FROM SEASONED INSURANCE PROFESSIONALS Colleagues may say goodbye via retirement, but we can capture their wisdom and insight Personally, I enjoy that my interactions with others, and not The post

Posted: Sep 23, 2022

WRONGFUL ACTS PROFESSIONAL LIABILITY

 WRONGFUL ACTS AND PROFESSIONAL LIABILITY INSURANCE To be covered, how wrongful can they be, and how professional do they have to be? [A]s we see in general liability insurance, it’s The post

Posted: Sep 20, 2022

AVOID COMMISSION BREATH

HOW TO RECOGNIZE, AVOID AND PREVENT COMMISSION BREATH Garner bigger and better results by following these tips Do you have a process—an explicit strategy—or do you sell based on a The post

Posted: Aug 31, 2022

ABOUT FOREVER CHEMICALS

FOUR THINGS INSURANCE PROFESSIONALS SHOULD KNOW ABOUT “FOREVER CHEMICALS” No matter where you live, you and your family are exposed [M]ichigan has identified over 200 forever chemical contaminated sites in The post

Posted: Aug 31, 2022

CHANGE DRIVES YOUR GROWTH

YOUR REACTION TO CHANGE DRIVES YOUR GROWTH Partnerships impact how your insureds are nurtured and serviced when they most need it With change comes the opportunity to expand our knowledge The post

Posted: Aug 31, 2022

IS THE SKY FALLING

IS THE SKY FALLING? Is now the time for agency owners to explore options?     While an insurance agency is an attractive investment in any market, buyers will start The post

Posted: Aug 31, 2022

EMERGENCY SAVINGS PLAN

EMERGENCY SAVINGS PLAN An automated strategy to meet a basic need By Thomas A. McCoy, CLU The simplest, safest and, possibly, most utilized financial tool for individuals of all income The post

Posted: Aug 31, 2022

DIVERSITY MATTERS

DIVERSITY MATTERS—CAST A BROADER NET   Blow up the existing model and try something different   Account management is a noble calling, and it’s not for everyone. But it’s also The post

Posted: Aug 31, 2022

TRANSPARENCY HEALTHCARE SECTOR

POLICYMAKERS CONTINUE TO BANG THE DRUM FOR TRANSPARENCY IN THE HEALTHCARE SECTOR Is there any amount of information that will power consumer-driven competition?   A quick review of hospital pricing The post

Posted: Aug 31, 2022

CUSTOMER IS THE MISSION

THE CUSTOMER IS THE MISSION Nashville agency focuses on helping people, and all the rest follows By Dennis H. Pillsbury In 2020, three months before n COVID-19 was declared a The post

Posted: Aug 31, 2022

CONTACT TRACING MITIGATES RISK

CONTACT TRACING TO MITIGATE RISK How agents and brokers can help clients address future pandemic issues By Mike Steere Business interruption insurance remains a dynamic topic as insurers, governments and The post

Posted: Aug 31, 2022

WELLBEING AND AGENCY CULTURE

WELLBEING AND AGENCY CULTURE Active focus improves employee engagement, productivity and more   By Maura C. Ciccarelli One thing the COVID-19 pandemic taught business leaders is that taking an active The post

Posted: Aug 31, 2022

EXCELLENT CUSTOMER SERVICE

THE IMPORTANCE OF EXCELLENT CUSTOMER SERVICE A review of basic skills needed to succeed in an agency’s crucial service role Whatever course an agency owner chooses, the goal is the The post

Posted: Aug 30, 2022

IMPRESSING CLIENTS WITH PLAN

FIVE TIPS FOR IMPRESSING YOUR CLIENTS WITH A STRATEGIC PLAN It’s easier to hang on to clients if you’re deliberate about your approach  The percentage of customers that will consider The post

Posted: Aug 24, 2022

ABORTION AND CIVIL LIABILITY

ABORTION AND CIVIL LIABILITY Will insurers be caught in the middle?  Regarding abortion, some states have enacted laws allowing individuals to sue people who have had a role in aiding, The post

Posted: Aug 17, 2022