Rough Notes
INSURANCE-RELATED COURT CASESDigested from case reports published onlineCOURT DECISIONS Party ends with no UM protection While Mardi Gras in Louisiana is usually a period of joy and amusement for most revelers, it can include problematic situations....
Posted: Mar 31, 2026
INSURANCE-RELATED COURT CASESDigested from case reports published onlineCOURT DECISIONS Apartment complex fire included remediation expenses A fire took place at an apartment complex that belonged to Maxus Metropolitan, LLC (Maxus). At the time of lo...
Posted: Mar 31, 2026
INSURANCE-RELATED COURT CASESDigested from case reports published onlineCOURT DECISIONS Law firm’s actions were professional services The law firm of Marcus & Cinelli, LLP (M&C) held a professional liability insurance policy issued by Aspen A...
Posted: Mar 31, 2026
Trust is a friction-reducer. Without it, every decision takes longer, costs more and yields less A 2025 Gallup Study that directly tracks trust in leadership reveals that only 19% of employees “strongly agree” that they trust the organization’s leade...
Posted: Mar 31, 2026
Is “everyone gets a trophy” a valid reward system? The surest path to mediocrity is failing to create an intentional, objective approach to performance-based compensation. By Cheryl Koch, CPCU, ARM, AAI, ACSR, AFIS, and Mary Belka, CPCU, ARM, ARe, RP...
Posted: Mar 31, 2026
Getting with the times Most agencies still treat [AI] as a shiny toy rather than as a strategic sales and service accelerator. By Roger Sitkins AI is no longer the future for insurance agencies—it’s the present. But here’s the reality: Most agencies...
Posted: Mar 31, 2026
How the best agencies are building talent in 2026 The agencies winning the talent game in 2026 are the ones willing to rethink what “qualified” looks like and to use their own employees and clients as conduits to that talent. By Carolyn Smith, APR, C...
Posted: Mar 31, 2026
Amid a flood of choices, group life needs more shelf space and promotion “One-times salary isn’t enough coverage. If the employer can’t afford it, they can offer it on a voluntary basis.” —Dana Newnam Sales Executive Guardian Life Insurance Company...
Posted: Mar 31, 2026
CEO John Dawson and Executive Chairman Jon Jensen of Correll Insurance Group. With win-win M&As, this South Carolina agency grows to more than 50 offices in six states By Dennis H. Pillsbury Photography by Arturo Paulino “In 2000, we made an acqu...
Posted: Mar 31, 2026
Understanding and explaining how changes will impact trucking businesses and insurance risk is critical By Harish Kapur Recent changes to commercial driver’s license (CDL) oversight and immigration enforcement are reshaping the trucking labor market...
Posted: Mar 31, 2026
The difference between chaos and confidence is often decided weeks or months before an event By Mike Skiados A hurricane watch is issued. It’s three days out. The cone points your way. Phones start ringing: clients scrambling to confirm flood coverag...
Posted: Mar 31, 2026
How today’s advisors use prevention, data, and operational insight to win and keep better accounts By Randy Boss, CRM, CIC, MWCA For many years, risk management was something that sat in a binder. The safety manual was just another book on the shelf....
Posted: Mar 31, 2026
StitchStudio’s insurance-specific ontology and configurability to organization- specific knowledge is their secret sauce for improving operations By Lori Widmer The process of automating an agency or brokerage is often stymied by not knowing where to...
Posted: Mar 31, 2026
Tech firm provides software to prevent mobile device use while operating vehicles By Christopher W. Cook More than 20 years ago, after a late night with friends, this writer hit a mailbox with his car, cracking the windshield and destroying a side mi...
Posted: Mar 31, 2026
Key risks and how to avoid them By Sarb Gill Insurance costs for commercial trucking and transportation coverage have seen significant spikes, with premiums up by more than 8% in 2025 and predicted to continue to rise, according to the Council of Ins...
Posted: Mar 31, 2026
For United States property and casualty insurers, this isn’t simply a foreign policy story Automotive manufacturers are dependent on Middle Eastern petrochemicals. Agricultural operations are dependent on fertilizer imports. … When … supply chains s...
Posted: Mar 25, 2026
Does the second party have to tell the first party who’s behind the third party? Agents, brokers, and liability insurers don’t see eye-to-eye on a lot of things, but they may share the hyena view of litigation financing—the practice of investors pro...
Posted: Mar 19, 2026
INSURANCE-RELATED COURT CASESDigested from case reports published onlineCOURT DECISIONS When seizure transforms into theft DS Avionics Unlimited LLC (DSA) found itself in an unusual situation. DSA delivered its 1964 Piper PA-30 aircraft to a plane me...
Posted: Mar 02, 2026
INSURANCE-RELATED COURT CASESDigested from case reports published onlineCOURT DECISIONS Controlled substance exclusion didn’t control loss In July 2019, Christoffer, son of Denise and Owen Cox (Coxes), visited the home of his friend, Ryan Zinkweg. A...
Posted: Mar 02, 2026
INSURANCE-RELATED COURT CASESDigested from case reports published onlineCOURT DECISIONS Can’t award damages that haven’t been determined Malcolm Wiener (Wiener) faced an insurability problem due to a company’s error after his life insurance coverage...
Posted: Mar 02, 2026
The L.E.A.D. framework [Menopause] is more than personal; it is a silent leadership crisis within organizations. By Meg McKeen, CIC Menopause is clinically defined by the Mayo Clinic as the permanent end of menstruation and fertility due to a change...
Posted: Mar 02, 2026
True benevolence sets an example in one’s community Agency activities outside of the normal flow of business build teamwork and relationships between and among employees. By Scott Naugle Engaging in random acts of kindness for your local community ha...
Posted: Mar 02, 2026
No one can say for sure Occasionally, states reference suggestions made by the NAIC in statute or rule; however, asserting that those references equate with creating an instrumentality strains credulity beyond the breaking point. By Kevin P. Hennosy...
Posted: Mar 02, 2026
Identifying key areas where your quotes may differ for your clients’ benefit Taking the time to properly review and discuss proposed limits, deductibles, and discounts shows your prospects that you are willing to take the time to understand their exp...
Posted: Feb 28, 2026
How active listening opens the doors to larger accounts When producers act as fractional chief risk officers —curious, disciplined, and willing to listen— clients stop asking for quotes. By Carolyn Smith, APR, CRA, TRA Most producers know the moment...
Posted: Feb 28, 2026