Rough Notes
CYBER CLARITY NOT AT ALL CLEAR Carrier efforts to draw the lines can’t erase the gray areas “Cyber” entails an augmentation of ourselves, the use of computer technology and information The post
Posted: Nov 14, 2022
UNDERSTANDING GENERATIONAL PERSPECTIVES … A KEY TO YOUR LEADERSHIP SUCCESS Guidelines to bridge the generational perspectives gap The post
Posted: Nov 03, 2022
FIVE WAYS TO PROVIDE UNDERWRITERS WITH GREAT SERVICE Tips for staying out of the “do not process” pile Agents routinely expect a lot from their underwriters. … There are also The post
Posted: Nov 03, 2022
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS A tangled tale On October 14, 2018, Megan Johnson and Terri Reed were involved in a collision while in Johnson’s vehicle. The post
Posted: Nov 03, 2022
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Arbitration agreement put to the test Fiona Trinity sued Life Insurance Company of North America (LINA), Zenfira Kadzhikyan, and Lucine Nikogosian The...
Posted: Nov 03, 2022
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Bad news for provider Mecosta County Medical Center, d/b/a Spectrum Health Big Rapids (and others), sued Metropolitan Group Property and Casualty The...
Posted: Nov 03, 2022
ATTRACTING, DEVELOPING, AND RETAINING THE BEST TALENT Recurring themes among agencies While people issues may be one of the greatest challenges for agencies, they also provide tremendous opportunities to have The post
Posted: Nov 03, 2022
UNCLE, CAN YOU SPARE A DIME? NAIC panhandles for federal grants to fund health parity regulation Congress already provided states the premium tax carrot. It is time to use the The post
Posted: Nov 03, 2022
OWN YOUR POTENTIAL The biggest lie: You can be anything you want to be Realizing or owning your potential is one of the great responsibilities in life.   By Dr. The post
Posted: Nov 03, 2022
FAIR, ACCURATE, AND EFFECTIVE Eliminating “unfair” rate subsidies can improve a program business book Program managers need to conduct actuarial reviews to ferret out rate subsidies and develop underwriting guidelines The post
Posted: Nov 03, 2022
Customer demand for simplicity, flexibility, and transparency across all aspects of the insurance experience has been pushing the industry to change how it does business for some time. A silver The post
Posted: Nov 03, 2022
Members of the First MainStreet Executive team. From left: Duane Smith, Chairman: Randy Rings, Chief Legal Officer and Secretary: Dru Bridges, Executive Vice President; and Dan Driscoll, Director, Strategic Expansion. The post
Posted: Nov 03, 2022
FIVE WAYS AI HAS BEEN INTERWOVEN INTO THE INDUSTRY Artificial intelligence is not going away and not embracing the technology is simply not a viable option [T]hink of the amount The post
Posted: Oct 26, 2022
OVERHEAD AND PROFIT Insurance logic that strains logic To agents and brokers is left the uneasy task of explaining the vagaries of insurance economics to clients in severe need. You The post
Posted: Oct 18, 2022
CRE MARKET OUTLOOK: NON-ADMITTED COVERAGE IS NO LONGER THE LAST RESORT Insureds with hard-to-place risks have become comfortable with the non-admitted market because it offers a viable coverage option While The post
Posted: Oct 06, 2022
Motorcyclist’s injury claims queried INSURANCE-RELATED COURT CASES Digested from case reports published online   Patrick Sandidge and Sara Tharp were involved in a motor vehicle accident on September 1, 2017. Sandidge was The post
Posted: Sep 30, 2022
Bad night for Big Daddy INSURANCE-RELATED COURT CASES Digested from case reports published online   On July 5, 2015, William Spence drank alcohol at Big Daddy’s Show Club and drove away in The post
Posted: Sep 30, 2022
Truth and consequences INSURANCE-RELATED COURT CASES Digested from case reports published online   Meemic Insurance Company filed a subrogation claim against Angela Jones, seeking to recover from Jones money it had paid The post
Posted: Sep 30, 2022
THE “WHEN” NOT “IF” WORLD OF CYBER RISK The statistics are startling; the role of cyber risk consultant is now critical By Carolyn Smith, TRA, ASA Many small business owners The post
Posted: Sep 30, 2022
A TALE OF TWO AGENCIES Making the most of bad times by preparing in the good times By Mary Belka, CPCU, ARM, ARe, RPLU, CIC, and Cheryl Koch, CPCU, ARM, The post A TA...
Posted: Sep 30, 2022
CYBER RISK: THE GOOD, THE BAD, AND THE UGLY From common causes of data breaches to avoiding cyber mistake By Randy Boss, CRM, MWCA, SHRM-SCP When I started my career The post CYBE...
Posted: Sep 30, 2022
THE MANAGER’S ROLE IN MOTIVATION   What you can and can’t do to get people to do their best work By Kimberly Paterson, CEC Getting people to do their best The post
Posted: Sep 30, 2022
TRAINING AGENCY AND BROKERAGE STAFF TO LEVERAGE TECHNOLOGY Unlock your firm’s full potential By Ruth E. Phillips, CPCU, CIC, CISR, AAI Agency and brokerage staff need technology training to unlock The post
Posted: Sep 30, 2022
WHAT DO YOU REALLY WANT? Assuming you know, are you willing to pay the price? [I]f you try to sell someone what they need but they don’t want it, they’re The post WHAT DO YOU...
Posted: Sep 30, 2022
THE GROWING E&O RISK FOR AGENTS IN CYBER In an evolving market, the risks agents face are changing quickly, too By Bill Haber In its February 2022 issue, Rough Notes The post
Posted: Sep 30, 2022