Rough Notes

Driving agent sales and productivity with ai

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Posted: Sep 01, 2023

Home Based Businesses

HOME-BASED BUSINESSES (REVISITED) The most-recent ISO homeowners coverage forms see business-related language changes While exposures have most certainly changed in the last seven               The post

Posted: Sep 01, 2023

Lloyd’s Market Update

LLOYD’S MARKET UPDATE Program administrators learn status and outlook for delegated authority By Elisabeth Boone, CPCU With its beginnings in a London coffee shop in the 1680s, Lloyd’s is a The post

Posted: Sep 01, 2023

Life and Long-term Care Conversations

LIFE AND LONG-TERM CARE CONVERSATIONS Ten crucial questions you should be asking—even if carriers don’t want you to [An] appeal of hybrid life and long-term care products can often come The post

Posted: Sep 01, 2023

Insurance Buys For Young Shoppers

THE TOP 5 ANTICIPATED INSURANCE BUYS FOR YOUNG SHOPPERS Survey shows what a new generation thinks about risk and insurance Overall, 51% of respondents stated that the most important feature The post

Posted: Aug 28, 2023

Business Income Lost and Found

BUSINESS INCOME LOST AND FOUND  Prepare your clients for carrier methods used to reduce the amount of covered income losses Producers may wonder how some adjusters can utilize terms and The post

Posted: Aug 17, 2023

Playing To Win

PLAYING TO WIN Four secrets to competing successfully for sports insurance accounts Addressing questions can be an eye-opening experience for insureds. It’s also a perfect opportunity to showcase your expertise, earn The post

Posted: Aug 07, 2023

Becoming Indispensable

THE THREE SHIFTS IN BECOMING INDISPENSABLE To keep from stalling, make these three shifts to reach the next level If you’ve ever driven a stick shift, you know you can The post

Posted: Jul 31, 2023

Unnecessary Remarketing

BREAKING FREE FROM UNNECESSARY REMARKETING—CHAPTER ONE: PERSONAL LINES Remarketing judiciously rather than automatically   [E]xperiencing the first hard market in decades … the number one drain on agency personal lines The post

Posted: Jul 31, 2023

When Farming Isn’t Farming

WHEN FARMING ISN’T “FARMING” How do “business” and “farming” interact within the coverage form? Writing farms without a clear understanding of how liability coverage is provided … can be dangerous, The post

Posted: Jul 31, 2023

Performance Killers

Seven things you need to stop doing if you want to strengthen your team Peak performance is idiosyncratic. Each person’s version of it is uniquely formed and is an expression The post

Posted: Jul 31, 2023

The Talent Pipeline

THE TALENT PIPELINE THAT INDEPENDENT AGENTS MAY BE MISSING More students see insurance careers as meaningful, lucrative, stable and purpose driven [T]hanks to new efforts by industry leaders and academic institutions, The post

Posted: Jul 31, 2023

A.I. And H.I.

A.I. AND H.I.—COLLABORATORS OR ANTAGONISTS? Creating a future together We now appear to be experiencing the golden age of artificial intelligence, with important technology breakthroughs and massive investments. By Dr. The post

Posted: Jul 31, 2023

At The Core

AT THE CORE Core values: a key component of leadership strategy [Core values] become a north star … in times of confusion,change, or tension. When implemented         The post

Posted: Jul 31, 2023

Adding Curiosity To Customer Service

ADDING CURIOSITY TO YOUR CUSTOMER SERVICE A curious agent will seek out hidden risks in order to better serve the client: In order to know what is going on in The post

Posted: Jul 31, 2023

Blue Moons And Bad Bugs

BLUE MOONS AND BAD BUGS NAIC endorses a federal mechanism to provide pandemic business interruption coverage “When the COVID-I9 pandemic began, many existing business interruption (BI) policies had exclusions for The post

Posted: Jul 31, 2023

Win a Client Back

THE TOP 5 STEPS TO TAKE TO WIN A CLIENT BACK FOR GOOD  Look inside, make changes, and plan to succeed  Winning the client back is not the ultimate goal. The post Win a Clien...

Posted: Jul 27, 2023

PRIOR KNOWLEDGE AFTER THE FACT

PRIOR KNOWLEDGE AFTER THE FACT What insureds knew and should have known makes a big difference for liability coverage  Claims-made coverage almost always includes exclusions for claims arising from acts The post

Posted: Jul 20, 2023

Workplace Safety

WORKPLACE SAFETY OF THE PSYCHOLOGICAL KIND Self-awareness and consideration deliver benefits to all For all the encouragement given to people to use their voices, it’s equally important to ensure support The post

Posted: Jul 06, 2023

Child Sexual Abuse

CHILD SEXUAL ABUSE … HOW SIGNIFICANT IS THE ISSUE? Addressing myths and more       While children may exhibit regressive behaviors, … the strongest indicator of sexual abuse is The post

Posted: Jul 05, 2023

Pit bull scuffle

INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Pit bull scuffle Poonam Dua and Eric Taylor were sued by Simeon and Roslyn Peroff for personal injuries and property damages The post

Posted: Jul 05, 2023

No coverage for bike

INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS No coverage for bike The federal district court for the District of South Carolina certified a question of law to the The post

Posted: Jul 05, 2023

Don’t drink and drive

INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Don’t drink and drive Asia Torres and Byron Remeyer both worked for the La Sirena Grill at its South Laguna location. The post

Posted: Jul 05, 2023

Bad day for the tribe

INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Bad day for the tribe The Santa Ynez Band of Chumash Mission Indians of the Santa Ynez Reservation California (Chumash) sued The post

Posted: Jul 05, 2023

Combating Inflation

COMBATING INFLATION IN PERSONAL INSURANCE CLAIMS While options to control costs are limited, these tips can help your clients     Saving a few premium dollars won’t be worth it The post

Posted: Jul 05, 2023