Rough Notes

Insurtech about people

INSURTECH, INSHMURTECH– IT’S STILL ABOUT PEOPLE Supporting what’s at the heart and soul of the insurance industry By Mary Belka, CPCU, ARM, ARe, RPLU, CIC, and Cheryl Koch, CPCU, ARM, The post

Posted: Jan 30, 2023

PSYCHOLOGICAL SAFETY

WORKPLACE SAFETY OF THE PSYCHOLOGICAL KIND   Self-awareness and consideration deliver benefits to all By Meg McKeen, CIC I know I’m not the only one. I mean, it can’t just The post

Posted: Jan 30, 2023

Delivering on Promise

DELIVERING ON THE PROMISE Five important things agents should remember about life insurance By Paul Martin, CPCU I had a long conversation with National Alliance Life and Health Academic Director The post

Posted: Jan 30, 2023

Initial Prospect Interview

THE INITIAL PROSPECT INTERVIEW— A THEATRICAL PERFORMANCE WITH FIVE SCENES Your interview is a structured, rehearsed, and emotionally engaging production   By F. Scott Addis, CPCU, CRA, ACRA, TRA, ASA The post

Posted: Jan 30, 2023

Insurance Leaders Hit Hardest

TOP 5 AREAS WHERE INSURANCE LEADERS ARE LIKELY TO BE HIT HARDEST THIS YEAR Will lessons learned from past challenges be applied for a better tomorrow? Many 20- to 30-year-olds The post

Posted: Jan 25, 2023

UM/UIM COVERAGE

UM/UIM COVERAGE It’s not always there when you expect it In August, a U.S. court … ruled that a UM/UIM claimant must file suit and determine that it is legally The post UM/U...

Posted: Jan 20, 2023

TECHNOLOGY FOR CHANGE

TECHNOLOGY  BUILT FOR CHANGE M3 and Holmes Murphy partner with others to form BrokerTech Ventures   By Dennis H. Pillsbury As technology has become more and more empowering for agencies, The post

Posted: Dec 30, 2022

TO FEED AND PROTECT

TO FEED AND PROTECT Young Texas agency owner combines farming with insurance By Christopher W. Cook In the insurance industry, certain dedicated young professionals stand out among their peers and The post

Posted: Dec 30, 2022

DIGITALLY SAVVY DATA-DRIVEN

DIGITALLY SAVVY AND DATA-DRIVEN Forward-thinking Agent for the Future winners announced By Dave Willis, CPIA For five years, Liberty Mutual/Safeco’s Agent for the Future Awards have honored some of the The post

Posted: Dec 30, 2022

Looking Back, Looking Ahead

WALTER W. SCHULTZ INSURANCE AGENCY TURNS 100 One-time post office, dry goods purveyor, and real estate shop is all in on serving insurance clients while seeking new business   By The post

Posted: Dec 30, 2022

OVERCOMING MEETING OBJECTIONS

OVERCOMING OBJECTIONS TO SALES MEETINGS While most producers loathe them, it’s critical to have consistent, intentional meetings By Brent Kelly The problem with sales meetings is that most agencies have The post

Posted: Dec 30, 2022

BUSINESS INCOME AND COVID

BUSINESS INCOME AND COVID Looking for possible solutions to pandemic-driven financial woes By Dawn Jackson The past few years have been taxing on every business in some way. Unless you The post

Posted: Dec 30, 2022

FIVE LESSONS I’VE LEARNED

FIVE LESSONS I’VE LEARNED IN MY INSURANCE CAREER Insights from almost two decades in the industry By Jeremiah Gonzales I started my insurance career by accident at the tender age The post

Posted: Dec 30, 2022

FLOGGINGS UNTIL MORALE IMPROVES

THE FLOGGINGS WILL CONTINUE UNTIL MORALE IMPROVES Relatively small changes can help to avoid potential E&O problems   By Mary Belka, CPCU, ARM, ARe, RPLU, CIC, and Cheryl Koch, CPCU, The post

Posted: Dec 30, 2022

SINGLE SIGN-ON SECURITY

SECURE YOUR SYSTEMS AND NETWORKS WITH SINGLE SIGN-ON Streamlining the number of passwords and resets is a secondary bonus  By Collin Passman Phishing and ransomware are just some of the The post

Posted: Dec 30, 2022

In-House Workers Comp

TOP 5 BENEFITS OF AN IN-HOUSE WORKERS COMP TEAM Colleagues on the inside can provide insight and evaluation Having an employer that shows it is looking out for the best The post

Posted: Dec 21, 2022

CLAIMS-MADE COVERAGE

CLAIMS-MADE COVERAGE When the window closes, insureds can be locked out Insureds should not balk for a moment at reporting any sign of a claim to their insurers, no matter The post

Posted: Dec 21, 2022

BEST VETTING PRACTICES

 BEST VETTING PRACTICES IN A CHALLENGING MARKET Helping clients navigate tough economic conditions and a hardening insurance marketplace When evaluating insurance partners, embracing a culture of risk management puts your The post

Posted: Dec 08, 2022

Homeowners covers ATV injuries?

INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS Does homeowners policy cover ATV injuries? On December 27, 2019, Diamond Jones was riding as a passenger on the back of The post

Posted: Nov 30, 2022

DIGITAL TRANSFORMATION ISN’T SCARY

DIGITAL TRANSFORMATION DOESN’T NEED TO BE SCARY Make the most of what you already have by thinking broadly about tech By Joel Zwicker By working in the insurance industry, you’ve The post

Posted: Nov 30, 2022

WAYS TO GIVE BACK

NEW WAYS TO GIVE BACK  Independent agents are finding creative ways to engage employees and increase their levels of philanthropic giving By Bill Ross If there’s one silver lining that The post

Posted: Nov 30, 2022

AUTHENTIC LEADERSHIP WHY NOW

WHY AUTHENTIC LEADERSHIP? WHY NOW? Tips for honing your skills on your leadership journey   By Meg McKeen Do you remember the first  time you were authentic? I certainly don’t The post

Posted: Nov 30, 2022

Best Practices Study

WHAT CAN WE LEARN FROM THE BEST PRACTICES STUDY? Observations from training and development to leadership, staffing and valuation [B]e sure you’re not among those agencies spending more on miscellaneous The post

Posted: Nov 30, 2022

MARKET DRIVERS

MARKET DRIVERS Five factors driving valuation increases amid rising capital costs   By James Graham, CVA The current financial market turmoil continues to have no material effect on merger and The post

Posted: Nov 30, 2022

AGENCY CREATION RULES

EIGHT SIMPLE RULES FOR CREATING THE ULTIMATE AGENCY Think with your head and lead with your heart By Mary Belka, CPCU, ARM, ARe, RPLU, CIC, and Cheryl Koch, CPCU, ARM, The post

Posted: Nov 30, 2022