Rough Notes
  ORGANIC AGENCY GROWTH … SEVEN PROVEN DISCIPLINES Master these areas to see your agency growth skyrocket [C]ompanies with the highest customer loyalty grow at more than double the rate The post
Posted: Jan 04, 2022
AT THE MARGIN Blanket insurance and the impact of margin clause endorsements When insured on a blanket basis, if a building is destroyed in a covered claim, the limit would The post
Posted: Jan 04, 2022
AUDITING FOR OPERATIONAL PERFORMANCE Making agency processes and workflows reality and not simply suggestions The best agencies are never completely satisfied with their results; they continuously seek to improve … The post
Posted: Jan 04, 2022
Winning Strategies THE FOUR ESSENTIAL BELIEFS OF SUCCESSFUL INSURANCE PRODUCERS Beliefs drive behavior You won’t achieve unless you believe—in yourself, your agency, and the carriers you represent.   By Brent The post
Posted: Jan 04, 2022
IDENTITY THEFT PROTECTION Risks are growing, but so are the product’s sales By Len Strazewski The cases are frightening. Suddenly, your tax refund has disappeared, taken by someone using your The post
Posted: Dec 30, 2021
LOOK OUT, GLASS CEILING Texas young pro named National Alliance Outstanding CSR of the Year By Alice Ashby Roettger As each generation ages, it tends to opine that the next The post
Posted: Dec 30, 2021
GATEWAY TO SMALL COMMERCIAL LINES Agent network offers virtual course to affiliates   By Elisabeth Boone, CPCU “It gave me great tools to feel confident, look professional, and be prepared The post
Posted: Dec 30, 2021
SPORTS AND RECREATION INSURANCE Exercise is optional; therein lies the risk By Joseph S. Harrington, CPCU Diet, exercise, and access to healthcare are the three components of physical well-being that The post
Posted: Dec 30, 2021
  THE VOICE OF THE AGENT How can program providers and others better take the pulse of their “lifeblood”?     By Steve Bristow Program administrator/managers and insurance carriers must The post
Posted: Dec 30, 2021
MGA Focus A SURPLUS OF LONGEVITY Quaker Special Risk boasts a rich history of surplus success, familial ties, and smart evolution By Lori Widmer Employees tend to stick around at Quaker Special The post
Posted: Dec 30, 2021
Thirty-Third Annual Rough Notes Agency of the Year Who will be the 2021 Agency of the year?   One of the agencies featured in a Rough Notes cover story during The post
Posted: Dec 30, 2021
  DIGITIZING THE APPLICATION AND RENEWAL PROCESS: THE AGENT AND CLIENT PERSPECTIVE To remain competitive, agents must modernize their client experience strategies and technology By Dan Post Customer expectations are The post
Posted: Dec 29, 2021
THE CHANGING TIDE Influx of younger consumers buying high-end homes creates wave of opportunity for agents By Daniel Halsey There is an emerging demographic of high-net-worth individuals—young adults. Millennials, ages The post
Posted: Dec 29, 2021
THE IMPORTANCE OF QUALITY EDUCATION Jamaican-born young pro starts nonprofit to honor grandmother By Christopher W. Cook In the insurance industry, certain dedicated young professionals stand out among their peers The post
Posted: Dec 29, 2021
THE PRIVATE FLOOD MARKET FINDS ITS FOOTING Advancements in technology and flood modeling pave the way for better understanding the risks By Lori Widmer In September 2021, the National Flood The post
Posted: Dec 29, 2021
MENTAL HEALTH SUPPORT IN THE WORKPLACE The need becomes more obvious; how will benefit plans respond? By Thomas A. McCoy, CLU One lasting effect of the pandemic, a positive one, The post
Posted: Dec 29, 2021
TOP FIVE STEPS TO BETTER MENTORING Whether you’re on the giving or receiving end, these tips can lead to a more productive mentor relationship [I]f a tree has strong roots, The post
Posted: Dec 23, 2021
THE MISSING MANDATE THAT MAY NOT BE MISSED The demise of the individual mandate has not disrupted health insurance markets (at least not yet) QUOTE: Whatever its value as a The post
Posted: Dec 22, 2021
ARE YOUR NONPROFIT CLIENTS READY TO REOPEN THEIR OFFICES? Practical guidance for evaluating insurance implications of possible alternatives “The pandemic affected each nonprofit differently, an important factor to keep in The post
Posted: Dec 09, 2021
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS   UIM limits challenged Kenneth Bogue was driving on a county road in Decatur, Indiana, followed by Terry Robinson and The post
Posted: Dec 01, 2021
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS   Burning down the house In September 2014, the Boles Fire damaged and destroyed numerous homes in the town of The post
Posted: Dec 01, 2021
INSURANCE-RELATED COURT CASES Digested from case reports published online COURT DECISIONS   Did insurer act in bad faith? On July 2, 2011, Trevor Olson was driving northbound in a 2005 Hyundai The post
Posted: Dec 01, 2021
  [T]he NAIC CMB Special Report requires a very close reading. Financial types pride themselves in soft-pedaling even the most savage events and Hellbroth conditions.   Public Policy Analysis & The post
Posted: Dec 01, 2021
[89%] of workers admit to experiencing burnout … . [While] burnout is not the only reason people are leaving their jobs … it’s a factor that businesses can’t afford to The post T...
Posted: Dec 01, 2021
Great customer service involves helping clients to understand how their insurance works. This helps to protect the client and the insurance agency.         Customer Service Focus By The post
Posted: Dec 01, 2021