Rough Notes
Beyond Insurance By Matt O’Neill, CRA, CBWA, ACRA, TRA THE NEXT MAJOR COVID-19 ISSUE: LONG-TERM CORPORATE CULTURE Leaders must reflect on how to act financially and operationally in 2021 while The post
Posted: Nov 30, 2020
Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP BEWARE EMERGING RISKS Better before than after The fall of 2019 in the Midwest seemed like any other: kids back in The post
Posted: Nov 30, 2020
Winning Strategies By Roger Sitkins TEN QUESTIONS THAT COULD ALTER YOUR AGENCY’S DESTINY Challenge your thinking and create new opportunities for innovation and growth in your organization A comfort zone The post
Posted: Nov 30, 2020
Doesn’t anybody read this stuff? In a case described by the trial court as a “comedy of errors,” MAK Services, Inc., which was exclusively in the business of snow and The post
Posted: Nov 30, 2020
Lunchtime slip and fall Rochelle Frett was injured when she slipped and fell at her place of employment during a scheduled lunch break. She filed a claim for benefits under The post
Posted: Nov 30, 2020
Take it to the limit Tim Johnson’s vehicle was involved in a collision with an uninsured motorist and he sustained injuries, including a neck injury that required two surgeries. At The post
Posted: Nov 30, 2020
No-fault conundrum These consolidated cases arose out of auto accidents that triggered personal injury protection (PIP) coverage pursuant to the insureds’ personal automobile policies with Geico General Insurance Company (GEICO). The post
Posted: Nov 30, 2020
While uncertainty grows about overseas markets and suppliers, borderless insurance between the United States, Canada and Mexico may provide new solutions for continental trading. NORTH AMERICA IS LOOKING GOOD. SO The post
Posted: Nov 09, 2020
COVID-19’s impacts have gone well beyond property lines and the effects have woven their way into every industry. What are the top five areas in insurance that could be affected? The post
Posted: Nov 09, 2020
What do you know about behavioral healthcare and what should you consider as you engage and serve clients and prospects in the market? See what advice one provider offers. OPPORTUNITY The post
Posted: Nov 05, 2020
AGENCY OF THE MONTH HIGHLY EFFECTIVE SPECIALIST Missouri agency focuses on agricultural accounts By Dennis H. Pillsbury When Specialty Risk Insurance, Carthage, Missouri, opened its doors on July 13, 2012, The post
Posted: Oct 28, 2020
Technology THE NEW NORMAL Nationwide offers virtual support to help agents and clients navigate the challenges of COVID-I9 By Elisabeth Boone, CPCU “I can’t wait till things get back to The post
Posted: Oct 28, 2020
CAPITALIZING ON BENEFITS FROM MEDICARE TO MULTILINES High Desert agency builds on health and benefits business to meet overall customer needs By Len Strazewski HMOs, PPOs, ACA, HDHPs. Agents and The post
Posted: Oct 28, 2020
Salute to Service A BRIGHT CAREER FOR VETERANS Focus on teamwork, discipline and assisting others preps ex-military for agency ownership By Christopher W. Cook What a strange year 2020 has The post
Posted: Oct 28, 2020
When a gentleman’s home suffered storm damage, he fell into a significant dispute over his coverage. The policy was issued on an actual cash value basis, so there was agreement The post
Posted: Oct 27, 2020
FINANCIAL WELLNESS MOMENTUM GROWS Helping employees build a firmer financial foundation By Thomas A. McCoy, CLU The default advice to defined contribution retirement plan participants is to keep contributing as The post
Posted: Oct 27, 2020
SPECIALTY LINES MARKETS PROFESSIONAL LIABILITY IN A PANDEMIC Agents should help clients manage risk during these extraordinary times By Lori Widmer It’s2020, a year in which there are few surprises The post
Posted: Oct 27, 2020
Young Professionals UPDATING DUE TO UPGRADING Stay on top of clients’ lifestyle changes that would require additional homeowners coverage By Christopher W. Cook “Some people hit the bottle. Some people The post
Posted: Oct 27, 2020
SECURITY SERVICES Pandemic conditions disrupt a market experiencing a surge in demand By Joseph S. Harrington, CPCU In a bitter irony, the lockdown of our nation’s economy provided a surge The post
Posted: Oct 27, 2020
REMAINING STRONG AND RESILIENT EVEN DURING A PANDEMIC Seeing ahead and preparing are key By Paul Mallen The global pandemic is testing the world in unprecedented ways. Businesses, here and The post
Posted: Oct 27, 2020
MAKING SPECIALTY MARKETS SHINE Persistence and partnership drive new opportunity for agents and brokers By Lori Widmer George Nordhaus has been trying single-handedly for years to change the insurance industry The post
Posted: Oct 27, 2020
Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA, ASA THANKSGIVING 2020 … GRATITUDE IN THE MIDST OF COVID-19 Is the glass half-full or half-empty? [G]ratitude shifts your focus The post
Posted: Oct 26, 2020
Customer Service Focus By Mary Katherine Henderson, CIC, CPIA CUSTOMER SERVICE FROM HOME: NO LONGER A PERK CSRs were equipped for this long before the pandemic hit Few would argue The post
Posted: Oct 26, 2020
Public Policy Analysis & Opinion By Kevin P. Hennosy 2020: A RISK ODYSSEY Have producers reached a John Henry moment, and does the NAIC care? Late this summer, the always The post
Posted: Oct 26, 2020
Winning Strategies By Brent Kelly FIVE KEY MISTAKES AGENCY LEADERS MAKE Are you mistaking busyness for accomplishment? Mistakes are inevitable. In fact, the only way not to make a mistake The post
Posted: Oct 26, 2020