Rough Notes
NURTURING THE NETWORKS How three women are leading their respective networks—and insurance—toward a stronger, more collaborative industry approach By Lori Widmer In the beginning, Rene Swan was one of very The post
Posted: Oct 26, 2020
AGENTS, NETWORKS, AND CARRIERS: A PARTNERSHIP FOR GROWTH Helping industry organizations derive value greater than the sum of their parts By Joseph S. Harrington, CPCU “Two’s company; three’s a crowd,” The post
Posted: Oct 26, 2020
Fork over the photos James Simmons owned a residence that was insured under a homeowners policy issued by Avatar Property & Casualty Insurance Company. After damages to his residence, Simmons The post
Posted: Oct 26, 2020
Say nope to dope James and Maria Mosley owned a house that Pacific Specialty Insurance Company (PSIC) insured under a homeowners policy whose term was between April 2016 and April The post
Posted: Oct 26, 2020
Condo chaos Wiley Verstappen entered into a contract with Robert Saavedra and his construction company, R.S. Homes, LLC, to perform construction renovations throughout her condominium. The initial estimated cost of The post
Posted: Oct 26, 2020
AGENCY NETWORKS MUST—AND DO—ADD VALUE More than just a premium pass-through, networks drive agency growth and more By Joseph S. Harrington, CPCU Since they originated nearly 50 years ago, independent The post
Posted: Oct 26, 2020
While the National Flood Insurance Program still provides more than 90% of residential flood coverage, recent years have seen a growth in carriers offering private flood insurance. Will online flood The post
Posted: Oct 22, 2020
It would be easy enough to list the top five reasons why 2021 needs to get here already. Instead, our writer takes a different approach and shares what he appreciates The post
Posted: Oct 22, 2020
Partnership & Profitability: How The Insurance Provider You Choose to Work With Impacts Your Business and Bottom Line By Edward Partridge, CPCU, RPLU, ARe, AINS Determining which insurance provider(s) you The post
Posted: Oct 08, 2020
AGENCY OF THE MONTH FROM KITCHEN BROKER… … to risk management powerhouse with global reach By Dennis H. Pillsbury Risk management has certainly jumped to the top of nearly everyone’s The post
Posted: Sep 30, 2020
Agency Partners TECHNOLOGY AND SMALL BUSINESS Flexibility and digital options help agents meet their customers’ changing needs By Lori Widmer Michael Keane believes it’s both a unique and challenging time The post
Posted: Sep 30, 2020
ENVIRONMENTAL AND POLLUTION INSURANCE Contractual requirements and concern for reputations drive steady demand By Joseph S. Harrington. CPCU In most years, changes in environ-mental and pollution insurance would be big The post
Posted: Sep 30, 2020
BROKEN GLASS FROM MAILROOM TO MANAGEMENT Energetic, enthusiastic, and focused, this young agent is working to become a third-generation owner By Elisabeth Boone, CPCU With my youth a tiny dot The post
Posted: Sep 30, 2020
HONORING PANDEMIC HELPERS Applications being accepted for independent agents, brokers and their firms for the annual Rough Notes Community Service Award By Robert N. Kretzmer, CIC Have you helped your The post
Posted: Sep 30, 2020
HOSPITAL INDEMNITY INSURANCE Employer and worker interest in this employee benefit continues to grow By Len Strazewski In New York, public health officials briefly turned the giant Javits Center into The post
Posted: Sep 29, 2020
No Indirect Coverage Without Direct Damage The owner of a car dealership was frustrated with their insurer due to a couple of incidents that occurred after an area snowstorm. The The post
Posted: Sep 28, 2020
RETHINK INSURANCE MARKETING Our industry needs transformational leaders—not just transactional ones By Peter van Aartrijk “We don’t need marketing. This is just a relationship business.” I’ve heard those words many, The post
Posted: Sep 28, 2020
RRGs: JUST WHAT THE DOCTOR ORDERED Flexible and focused, risk retention groups meet risk financing needs across a range of industries By Michael J. Moody, MBA, ARM The insurance industry The post
Posted: Sep 28, 2020
TO POST OR NOT TO POST? VCIA virtual conference session focuses on evaluating one’s online presence and company social media policies By Christopher W. Cook Did you see Joey’s latest The post
Posted: Sep 28, 2020
LESSONS FROM THE PANDEMIC: FAILING TO PLAN IS PLANNING TO FAIL Go beyond just using tech and learn to master it By Todd Sorrel Not too long ago I was The post
Posted: Sep 28, 2020
LEADING AND SUCCEEDING IN THE COVID-19 PANDEMIC How can balancing realism and optimism help during these challenging times? By Karl Sherrill Almost 20 years ago, Jim Collins introduced us to The post
Posted: Sep 28, 2020
SHIFTING THE RECRUITMENT NARRATIVE What agencies can learn from insurtechs about attracting millennial and Gen Z talent By Philip Charles-Pierre “Because it’s insurance.” This is the response one of the The post
Posted: Sep 28, 2020
Tactical Tech By Chris Paradiso WHAT’S HOT? Data tool helps you visualize visitor engagement on agency websites These days, marketers in your agency can measure just about everything. This gives The post
Posted: Sep 25, 2020
Blasted Myths By Carl Maerz FIVE STEPS TO MORE REFERRALS Avoiding the “awkward ask” Your clients love you and are willing to tell others how great you are. Now it’s The post
Posted: Sep 25, 2020
TechKnowFile By Laureen Mathon STREAMLINED MARKETING How technology can boost submission efficiency, even in a pandemic As the pandemic continues and social distancing remains essential, agencies can embrace technology to The post
Posted: Sep 25, 2020