Rough Notes

WAS THE SUPPLIER BOTH CRITICAL AND DIRECT?

A chemical manufacturer’s operations were interrupted when gas could no longer be delivered by its retail gas supplier. The retailer, in turn, could not make deliveries because of an explosion The post

Posted: Apr 23, 2020

INCUBATOR APPROACH

AGENCY PARTNERS INCUBATOR APPROACH Association aims to drive continued growth in program administration arena By Dave Willis, CPIA For the better part of two decades, the Target Markets Program Administrators The post

Posted: Mar 31, 2020

PUTTING ALL THE PIECES TOGETHER

Agency of the Month PUTTING ALL THE PIECES TOGETHER From personal lines startup to financial services powerhouse By Dennis H. Pillsbury Tim Hyland started his working life as a high The post

Posted: Mar 30, 2020

COMMERCIAL INSURANCE: What’s next?

COMMERCIAL INSURANCE: What’s next? A hardening market with still-abundant capital means carriers will respond to the right risks By Joseph S. Harrington, CPCU At the start of 2020, much of The post

Posted: Mar 30, 2020

BURNING DOWN THE HOUSE

Personal Lines Focus BURNING DOWN THE HOUSE The recent California wildfires are contributing to a hard market, but risk management strategies can help your clients prepare for future events By The post

Posted: Mar 30, 2020

FIVE NEW REALITIES FROM AN AON/WILLIS TOWERS WATSON PAIRING

Residents of Chicago are still getting used to calling the former Sears Tower the Willis Tower. But the recently announced Aon/Willis Towers Watson pairing affects far more than a building The post

Posted: Mar 30, 2020

DISRUPTION WITHOUT DAMAGE

Few property insurance policies provide coverage for business interruption resulting from a pandemic. Looking forward, there are two recent developments in insurance coverage that agents and brokers can promote. Learn The post

Posted: Mar 30, 2020

SURVEYING THE BENEFITS LANDSCAPE

SURVEYING THE BENEFITS LANDSCAPE Insurers adapt to the needs of today’s dynamic workforce By Thomas A. McCoy, CLU In practically every type of business, employees often describe their workplace as The post

Posted: Mar 26, 2020

FOCUS ON CANNABIS INSURANCE

Specialty Lines Markets FOCUS ON CANNABIS INSURANCE Navigating the “thicket” of an emerging industry By Lori Widmer In 2014, the state of Colorado’s Amendment 64 took effect, legalizing personal use The post

Posted: Mar 26, 2020

TEXT ME IF YOU CAN!

A cosmetic surgeon made unauthorized use of a spa’s customer list to send advertisements of its services. One recipient sued the surgeon, claiming violations of two different, federal consumer acts. The post

Posted: Mar 26, 2020

PUT IT DOWN

PUT IT DOWN How are you making sure your clients are safe behind the wheel during Distracted Driving Awareness Month and beyond? By Christopher W. Cook April is Distracted Driving The post

Posted: Mar 25, 2020

INSURING MUNICIPALITIES

INSURING MUNICIPALITIES With know-how and experienced markets, agents can build a solid book in this thriving sector By Elisabeth Boone, CPCU In the years of the recession a  decade or The post

Posted: Mar 25, 2020

TOP CYBER THREATS FACING INDEPENDENT INSURANCE AGENCIES

TOP CYBER THREATS FACING INDEPENDENT INSURANCE AGENCIES While threats have become more sophisticated, so have the tools for fighting back By Jason Gobbel A guy walks into a bar, orders The post

Posted: Mar 25, 2020

CYBER RISK: A CAPTIVE APPROACH

CYBER RISK: A CAPTIVE APPROACH Smaller businesses—not just large corporate entities—can reap the benefits By Michael J. Moody, MBA, ARM Emerging risks have always been a challenge for the property The post

Posted: Mar 25, 2020

ADDRESSING HEALTHCARE COST$

ADDRESSING HEALTHCARE COST$ A look at what’s working to help mid-sized employers By Scott M. Wood Mid-sized employers face many challenges today, and the cost of employee health benefits is The post

Posted: Mar 25, 2020

RADICALLY DIFFERENT WORLD

Broken Glass RADICALLY DIFFERENT WORLD One woman’s journey from corporate life to independence By Elisabeth Boone, CPCU Over the life of our Broken Glass series, we’ve heard plenty of horror The post

Posted: Mar 25, 2020

LEGAL CANNABIS: WHERE WE ARE AND WHERE WE’RE GOING

LEGAL CANNABIS: WHERE WE ARE AND WHERE WE’RE GOING The industry offers both challenges and opportunities By Patrick McManamon If you’ve been looking to target an industry that is emerging, The post

Posted: Mar 25, 2020

THE LOYAL CUSTOMER

Tactical Tech By Chris Paradiso THE LOYAL CUSTOMER Three ways existing clients can help grow your agency If you are an agency owner like me, your main goal is to The post TH...

Posted: Mar 24, 2020

LEADERSHIP: THE WAY OF THE SHEPHERD

Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA LEADERSHIP: THE WAY OF THE SHEPHERD Building, motivating and protecting your team How would you describe your leadership style? What The post

Posted: Mar 24, 2020

PERFORMANCE FEEDBACK THAT GETS RESULTS

Management by Coaching By Kimberly Paterson, CEC PERFORMANCE FEEDBACK THAT GETS RESULTS Why your message may not be getting through and how to fix it It was Friday afternoon, and The post

Posted: Mar 24, 2020

OF CIVICS AND SAUSAGE MAKING

Public Policy Analysis & Opinion By Kevin P. Hennosy OF CIVICS AND SAUSAGE MAKING The Risk Retention Group expansion debate rallies industry groups This month’s column concerns a serious public The post

Posted: Mar 24, 2020

KEEP CALM AND CARRY ON

Risk Managers’ Forum By Kyle Drawdy KEEP CALM AND CARRY ON Five lessons to live by There are thousands of individual skills that we, as risk managers, need to know The post KEE...

Posted: Mar 24, 2020

LLOYD’S OF LONDON: CHALLENGES AND SOLUTIONS

Coverholders and Risk Takers By Frank Huver LLOYD’S OF LONDON: CHALLENGES AND SOLUTIONS The venerable market retools to “build the most advanced insurance marketplace in the world” Lloyd’s of London The post

Posted: Mar 24, 2020

THE SIX MOST COMMON MYTHS AROUND COLLECTING GOOGLE REVIEWS

Blasted Myths By Carl Maerz THE SIX MOST COMMON MYTHS AROUND COLLECTING GOOGLE REVIEWS There’s more to it than just collecting reviews Collecting Google reviews is all the rage for The post

Posted: Mar 24, 2020

CYBER RISK 2020

Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP CYBER RISK 2020 Applying the five steps of risk management to cyber exposures Remember the 1983 movie WarGames, in which high The post

Posted: Mar 24, 2020