Rough Notes

DIRECTORS AND OFFICERS LIABILITY: A PRIMER

Mind the Gap By Marc McNulty, CIC, CRM DIRECTORS AND OFFICERS LIABILITY: A PRIMER Guidelines for placing a client’s first D&O policy As a producer who’s still relatively new to The post

Posted: Apr 27, 2020

ACCOUNTABILITY SCORECARD

Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA ACCOUNTABILITY SCORECARD Tracking progress toward goal actualization Cecil is a seasoned risk consultant with a reputable insurance agency. Founded in The post

Posted: Apr 27, 2020

WHEN TIMES ARE TOUGH

Customer Service Focus By Nicci Keck, CIC, CISR WHEN TIMES ARE TOUGH The importance of staying calm when everything is changing around you Who would’ve thought that, within a matter The post

Posted: Apr 27, 2020

PURSUING ONE RATE CALL FOR FIRST-RATE AGENT SERVICE

ISO Emerging Issues Perspective By Jason Polayes PURSUING ONE RATE CALL FOR FIRST-RATE AGENT SERVICE Build trust with your clients by eliminating second rate calls The imperative to deliver a The post

Posted: Apr 27, 2020

THE GATEWAY TO THE NEXT LEVEL

Winning Strategies By Roger Sitkins THE GATEWAY TO THE NEXT LEVEL Go shallow and be average or go deep and be great My experience with agency owners, producers, and other The post

Posted: Apr 27, 2020

Does collector car policy cover motorcycle fatality?

Does collector car policy cover motorcycle fatality? Michael Lentini was operating his motorcycle when he was involved in a fatal accident. Lentini’s estate sought uninsured motorist benefits under his American The post

Posted: Apr 27, 2020

The case of the “ghost driver”

The case of the “ghost driver” In July 2017, Charles Franks filed suit against Liberty County Mutual Insurance Company seeking benefits under his automobile policy. The petition alleged: A collision The post

Posted: Apr 27, 2020

A case of aggravation

A case of aggravation On August 3, 2015, while stopped in traffic on I-10 in East Baton Rouge Parish, Dunwoodie McDuffie’s Ford F-150 was rear-ended by a Nissan Xterra SUV The post

Posted: Apr 27, 2020

Parsing a three-letter word

Parsing a three-letter word Paul Buchanan and Egbert Wilkinson were friends and co-workers. On August 18, 2015, Buchanan purchased a 1994 Ford F-350. Egbert asked Buchanan if he could “look The post

Posted: Apr 27, 2020

WAS THE SUPPLIER BOTH CRITICAL AND DIRECT?

A chemical manufacturer’s operations were interrupted when gas could no longer be delivered by its retail gas supplier. The retailer, in turn, could not make deliveries because of an explosion The post

Posted: Apr 23, 2020

INCUBATOR APPROACH

AGENCY PARTNERS INCUBATOR APPROACH Association aims to drive continued growth in program administration arena By Dave Willis, CPIA For the better part of two decades, the Target Markets Program Administrators The post

Posted: Mar 31, 2020

PUTTING ALL THE PIECES TOGETHER

Agency of the Month PUTTING ALL THE PIECES TOGETHER From personal lines startup to financial services powerhouse By Dennis H. Pillsbury Tim Hyland started his working life as a high The post

Posted: Mar 30, 2020

COMMERCIAL INSURANCE: What’s next?

COMMERCIAL INSURANCE: What’s next? A hardening market with still-abundant capital means carriers will respond to the right risks By Joseph S. Harrington, CPCU At the start of 2020, much of The post

Posted: Mar 30, 2020

BURNING DOWN THE HOUSE

Personal Lines Focus BURNING DOWN THE HOUSE The recent California wildfires are contributing to a hard market, but risk management strategies can help your clients prepare for future events By The post

Posted: Mar 30, 2020

FIVE NEW REALITIES FROM AN AON/WILLIS TOWERS WATSON PAIRING

Residents of Chicago are still getting used to calling the former Sears Tower the Willis Tower. But the recently announced Aon/Willis Towers Watson pairing affects far more than a building The post

Posted: Mar 30, 2020

DISRUPTION WITHOUT DAMAGE

Few property insurance policies provide coverage for business interruption resulting from a pandemic. Looking forward, there are two recent developments in insurance coverage that agents and brokers can promote. Learn The post

Posted: Mar 30, 2020

SURVEYING THE BENEFITS LANDSCAPE

SURVEYING THE BENEFITS LANDSCAPE Insurers adapt to the needs of today’s dynamic workforce By Thomas A. McCoy, CLU In practically every type of business, employees often describe their workplace as The post

Posted: Mar 26, 2020

FOCUS ON CANNABIS INSURANCE

Specialty Lines Markets FOCUS ON CANNABIS INSURANCE Navigating the “thicket” of an emerging industry By Lori Widmer In 2014, the state of Colorado’s Amendment 64 took effect, legalizing personal use The post

Posted: Mar 26, 2020

TEXT ME IF YOU CAN!

A cosmetic surgeon made unauthorized use of a spa’s customer list to send advertisements of its services. One recipient sued the surgeon, claiming violations of two different, federal consumer acts. The post

Posted: Mar 26, 2020

PUT IT DOWN

PUT IT DOWN How are you making sure your clients are safe behind the wheel during Distracted Driving Awareness Month and beyond? By Christopher W. Cook April is Distracted Driving The post

Posted: Mar 25, 2020

INSURING MUNICIPALITIES

INSURING MUNICIPALITIES With know-how and experienced markets, agents can build a solid book in this thriving sector By Elisabeth Boone, CPCU In the years of the recession a  decade or The post

Posted: Mar 25, 2020

TOP CYBER THREATS FACING INDEPENDENT INSURANCE AGENCIES

TOP CYBER THREATS FACING INDEPENDENT INSURANCE AGENCIES While threats have become more sophisticated, so have the tools for fighting back By Jason Gobbel A guy walks into a bar, orders The post

Posted: Mar 25, 2020

CYBER RISK: A CAPTIVE APPROACH

CYBER RISK: A CAPTIVE APPROACH Smaller businesses—not just large corporate entities—can reap the benefits By Michael J. Moody, MBA, ARM Emerging risks have always been a challenge for the property The post

Posted: Mar 25, 2020

ADDRESSING HEALTHCARE COST$

ADDRESSING HEALTHCARE COST$ A look at what’s working to help mid-sized employers By Scott M. Wood Mid-sized employers face many challenges today, and the cost of employee health benefits is The post

Posted: Mar 25, 2020

RADICALLY DIFFERENT WORLD

Broken Glass RADICALLY DIFFERENT WORLD One woman’s journey from corporate life to independence By Elisabeth Boone, CPCU Over the life of our Broken Glass series, we’ve heard plenty of horror The post

Posted: Mar 25, 2020