Rough Notes
LEGAL CANNABIS: WHERE WE ARE AND WHERE WE’RE GOING The industry offers both challenges and opportunities By Patrick McManamon If you’ve been looking to target an industry that is emerging, The post
Posted: Mar 25, 2020
Tactical Tech By Chris Paradiso THE LOYAL CUSTOMER Three ways existing clients can help grow your agency If you are an agency owner like me, your main goal is to The post TH...
Posted: Mar 24, 2020
Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA LEADERSHIP: THE WAY OF THE SHEPHERD Building, motivating and protecting your team How would you describe your leadership style? What The post
Posted: Mar 24, 2020
Management by Coaching By Kimberly Paterson, CEC PERFORMANCE FEEDBACK THAT GETS RESULTS Why your message may not be getting through and how to fix it It was Friday afternoon, and The post
Posted: Mar 24, 2020
Public Policy Analysis & Opinion By Kevin P. Hennosy OF CIVICS AND SAUSAGE MAKING The Risk Retention Group expansion debate rallies industry groups This month’s column concerns a serious public The post
Posted: Mar 24, 2020
Risk Managers’ Forum By Kyle Drawdy KEEP CALM AND CARRY ON Five lessons to live by There are thousands of individual skills that we, as risk managers, need to know The post KEE...
Posted: Mar 24, 2020
Coverholders and Risk Takers By Frank Huver LLOYD’S OF LONDON: CHALLENGES AND SOLUTIONS The venerable market retools to “build the most advanced insurance marketplace in the world” Lloyd’s of London The post
Posted: Mar 24, 2020
Blasted Myths By Carl Maerz THE SIX MOST COMMON MYTHS AROUND COLLECTING GOOGLE REVIEWS There’s more to it than just collecting reviews Collecting Google reviews is all the rage for The post
Posted: Mar 24, 2020
Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP CYBER RISK 2020 Applying the five steps of risk management to cyber exposures Remember the 1983 movie WarGames, in which high The post
Posted: Mar 24, 2020
Winning Strategies By Brent Kelly BRIDGING THE PERFORMANCE GAP: STOP TALKING AND START DOING How to transition from ideas to execution When I look at agencies, the reason some sputter The post
Posted: Mar 24, 2020
The perils of parking Fisherman’s Galley Restaurant is located in Many, Louisiana, on LA Highway 6. On April 3, 2016, Jackie Savell was exiting the restaurant in his van. At The post
Posted: Mar 24, 2020
You can’t stack that! On May 22, 2014, Kristina Knight applied for an automobile insurance policy with Nationwide Insurance Company of America and completed an endorsement that listed Daniel Knight The post
Posted: Mar 24, 2020
Can comp carrier compel psych exam? On May 27, 2015, Michael Neisinger was injured in the course of his employment when a high-pressure stream of water hit his left thigh The post
Posted: Mar 24, 2020
REMEMBER THE LENDER When insuring real estate, recognize how the presence of loan financing affects loss settlement… and insureds. By Joseph S. Harrington, CPCU (relying on James R. Mahurin, CPCU, The post
Posted: Mar 06, 2020
“Someone’s always watching. Do things right and don’t give anyone reason to doubt your honor.” This and other movie takeaways can help you advance your career and enhance customer experience The post
Posted: Mar 06, 2020
Agency of the Month HYPER-FOCUSED ON THEIR NICHE California agency sees improvement in ROI as it focuses only on its niche business It was a pleasant summer day in 1989 The post
Posted: Feb 27, 2020
SAWA BONA: A GUIDE TO DIVERSITY AND INCLUSION Industry leaders share advice at Big “I” Diversity Summit By Christopher W. Cook I recently watched the CNN documentary series The Eighties The post
Posted: Feb 27, 2020
Broken Glass FROM “INSURANCE GIRL” TO AGENCY OWNER Gaining credibility and respect in a “man’s world” By Elisabeth Boone, CPCU “If you blink, you might miss it.” That’s the cliché The post
Posted: Feb 27, 2020
Technology TECH EVOLUTION: LESSONS LEARNED Wisdom gained over time can help agency professionals ride the next insurtech wave By Elaine Nance When I started as a licensing specialist in 2003, The post
Posted: Feb 27, 2020
FOCUS ON THE CARGO INSURANCE MARKET Rising claims and shrinking capacity cause market firming By Lori Widmer The soft market, at least by some accounts, is over. According to the The post
Posted: Feb 27, 2020
ACCIDENT INSURANCE GAINS MOMENTUM Carriers upgrade products to serve a widespread need By Thomas A. McCoy, CLU Voluntary insurance executives are bullish on accident insurance, and their companies are backing The post
Posted: Feb 26, 2020
Specialty Lines Markets BOAT INSURANCE The recreational boat market has recovered—but has changed; be prepared By Joseph S. Harrington, CPCU Boating is back, modestly overall, but in a big way The post
Posted: Feb 26, 2020
Bringing A Concierge Approach to Cyber Risk Management If it works for the body, why not business? By Dave Willis, CPIA “If it works so well in medicine, why couldn’t The post
Posted: Feb 26, 2020
THINK LONG TERM Making the case for long-term care insurance By Todd Villeneuve Think for a second about one of your favorite clients. You’ve worked with them to protect their The post
Posted: Feb 26, 2020
HUMBLE, HUNGRY, AND SMART Will Hold brings a bold new vision to The National Alliance By Elisabeth Boone, CPCU Over the years of my career, I’ve heard countless stories of The post
Posted: Feb 26, 2020