COVID-19 Is Changing the Workers’ Comp Playbook: Are You Giving Your Claims Team What They Need to Prepare?

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Risk & Insurance - Jul 25, 2020

At 4 p.m. local time, wherever they were around the globe, Gallagher Bassett Services’ claims management staff received a link to a colleague’s 10-song, acoustic-guitar concert and an invitation to kick back with their families to enjoy some R&R. The virtual audience commented electronically while t...

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