ADAPTING TO WIN: THE NEW RULES OF CUSTOMER SERVICE FOR GEN-Z BUSINESS CLIENTS

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Rough Notes - May 01, 2025

  Modern approaches to building stronger long-term client relationships Agents who modernize their approach while remaining authentic and value-driven won’t just survive this generational shift—they will thrive in it … . By Noelle Codispoti, CPCU, ARM Gen Z is stepping into business ownership at an...

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