RESET—STOP OVERWHELMING ACCOUNT MANAGERS!

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Rough Notes - Feb 28, 2026

Alleviating the “time” problem By Cheryl Koch, CPCU, ARM, AAI, ACSR, AFIS, and Mary Belka, CPCU, ARM, ARe, RPLU, CIC The more things change, the more they stay the same. The uniquely American quest for that magical cure for all that ails us never ends. Agency owners and managers are no exception, as...

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