Walking The Tightrope Between Growth and Retention

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Rough Notes - Mar 28, 2024

Is there such a thing as too high a level of growth and retention? It is important to define acceptable levels of growth and retention … . Metrics matter; be sure to define your goals, and how each staff member will contribute. By Cheryl Koch, CPCU, ARM, AAI, ACSR, AFIS, and Mary Belka, CPCU, ARM, [...

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